Sales Director - Japan, Tokyo - ¥8,724,400 - ¥13,086,600

Sales Director

Japan, Tokyo

¥8,724,400 - ¥13,086,600

Job Description

We are searching for an exceptional person to take a position as a member of our growing Customer Success team and help us achieve breakout growth. This person must have a proven track record for delivering on or exceeding revenue goals and take pride in getting it done. As a Sales Director, you will drive the complete retention of our customers, and nurture them towards adopting our video products and technology across multiple areas of their business.

The candidate we will hire will be highly self-motivated, extremely organized, team-oriented, creative, and possess outstanding communication and negotiating skills. This role’s primary responsibility is to cultivate and maintain strong relationships within assigned accounts ensuring high levels of customer satisfaction and recognition of ROI, leading to strong renewals and growth opportunities. This role also requires you to work on add-on bookings and upsell opportunities, ensure complete customer satisfaction and maximum value return from our products & services.

Job Responsibilities

·        Drive retention and growth among customer base by understanding their business needs and helping them succeed

·        Maintain a cadence of communicating with customers about their adoption trends, sentiment, and mining opportunities for deeper engagement

·        Collaborate closely with stakeholder across Japan team to partner on expansion opportunities

·        Negotiate contract renewals and upsell/add-on opportunities

·        Provide insights to customers to ensure that they get the most out of the platform with the aim of helping grow our customer base

·        Gauge customers’ levels of engagement with the company and provide feedback to the other teams regarding product and service improvements

·        Report on, track and update all interactions tasks for customer plans

·        Become a domain and industry expert

·        Maintain competitive knowledge & focus

·        Exceptional at cross-collaborating internally with different teams, such as finance, legal, marketing, support etc

Qualifications/Experience

·        3-5  years+ in a quota-carrying Sales, Customer Success, Relationship Management, Account Management, or similar role within a SaaS or software company.

·        Experience working with enterprise customers.

·        A proven track record delivering on or exceeding revenue goals and quota.

·        Experience building and maintaining relationships, while working to mitigate churn and drive engagement and renewals

·        Demonstrated ability to develop, manage, and carry through complex renewals to closure.

·        Detailed understanding of client business strategy, drivers, goals and initiatives and translating these into our selling opportunities.

·        Proven ability to operate effectively in a fast-paced, entrepreneurial startup in which cross-functional teamwork and initiative is a must.

·        Possess excellent communication skills to customize communication to the customer’s needs with confidence; effectively deliver “memorable” presentations leveraging “why video” storytelling skills.

·        Demonstrate excellent networking skills to identify the right customer stakeholders and build connections quickly to drive consensus for deals; drive communications with internal cross-functional teams for renewal success.

·        Retain a customer-first attitude while still exhibiting excellent negotiation skills.

·        General knowledge of code(CSS, HTML, JAVA) would be a bonus, but not required

·        Experience with CRM (Salesforce.com), CEM (Gainsight) would be a plus

·        These are the qualifications and experience we are targeting but we also are excited to have an opportunity to teach you technologies and skills you've never used before. All we ask for is creativity and tenacity in solving the problems that we are tackling together.

Working with us

As the undisputed global leader in powering premium video for our customers, we recruit and retains highly qualified and motivated individuals, creating an environment where people can innovate and achieve their best, and we reward them for their performance by giving them the opportunity to share in the company’s success. We offer competitive benefits and compensation packages.

We offer flexible options to work in our Tokyo office, remotely or in a hybrid set up (only exceptions are the roles that MUST work a certain way which we are finalizing soon). If you choose to work in the office, our Tokyo office is located at PMO Tamachi 9th floor, 5-31-17 Shiba, Minato-ku, Tokyo 108-0014, within a 3 minute walking distance from JR TAMACHI station and Toei Mita/Asakusa line MITA station. Whichever option you choose, we have plenty of opportunities to meet your colleagues around the globe and we also celebrate a variety of personal interests with organized groups and clubs.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Sr Engineer – Infrastructure - USA, Napa CA - $90,000 - $130,000

Sr Engineer – Infrastructure

USA, Napa CA

$90,000 - $130,000

Job Description

The work we do has an impact on millions of lives, and you can be a part of it.

We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

The Senior Engineer Infrastructure is responsible for the day-to-day support of server administration services and is responsible for supporting infrastructure technology implementations in Technology Support Services.  The Senior Engineer Infrastructure supports all Windows and Linux servers in the enterprise and works in tandem with storage engineers to provide enterprise server hosting and support.   The Senior Engineer Infrastructure is accountable for significantly contributing to the overall technical architecture, stability, resiliency, and general health related to server systems; is a top-level technical contributor with advanced knowledge and experience in the area of server administration, virtualization, cloud services, and related hardware/software.  The responsibilities of this position also include the participation, planning and management of technical implementations of various size and scale, and leadership and training to Server Engineers. 

Key Responsibilities:

o   Standard administration and support for all Windows and Linux servers in the enterprise

o   Create and implement simple to complex scripted solutions for various operational support (Powershell, VMScripting, etc.)

o   Participate in disaster recovery tests and planning

o   Partner with peers and management to make informed strategic/big-picture decisions

o   Research, recommend, and implement streamlined automation processes

o   Provide support operations of multi-site, multi-vendor environments

o   Integrate monitoring and configuration services as appropriate, self-teaching advance skills as required (SCCM, SCOM, etc.)

o   As needed, contribute to the design, implementation and maintenance of:

o   Virtualization solutions (Hyper-V and VMWARE)

o   Citrix

o   Unix, Linux, and Wintel Servers

o   Enterprise active directory (Windows), DHCP, DNS (external and internal), Certificate Services, FTP Services, and various other MS software solutions.

o   MS Azure

o   Participate in the assessment and optimization of the server systems, through systems monitoring, statistics, and daily health checks.  

o   Serve as primary point of contact for various server projects in accordance with and support of business needs goals and objectives.

o   Work with ticket queue to track support issues.  Accountable for routine and critical escalated problem solving.

o   Assist team members to solve problems, make innovative improvements and make decisions.

o   Provide after-hours support.

o   Be willing and available to travel as required.

o   Be willing and available for on-call support.

o   Other duties as assigned.

Qualifications:

o   Education: College Degree Preferred with experience managing multiple technology projects of size and scale.  Industry certifications a plus.

o   Work Experience:  4+ years

o   Technical Qualifications:

o   4-8 years experience working in enterprise infrastructure environment with knowledge of various infrastructure disciplines such as networking, F5-load balancers, SAN storage, DMZ , application virtualization (Citrix, App-V), and cloud services.

o   Deep understanding of various server technologies (Linux, Windows, Citrix, VMWARE, Hyper-V)

o   Deep understanding of Active Directory and Windows infrastructure services.

o   Deep understanding of HP server architecture (blades and traditional rack mount).

o   Proficient in creating simple to complex scripted solutions for various tasks (Powershell, VMScripting, etc.)

o   Other Requirements:  Travel will be minimal and reasonable notice will be given when necessary

The targeted salary range for this position is $90,000 to $130,000. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of our total compensation package for employees.

This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance.

Employee Benefits:  

We aim to protect our employees' wellbeing through a broad benefits offering. For example, we protect physical wellbeing through health, dental and vision insurance. We protect mental wellbeing through mental health benefits and an employee assistance program. We protect time away from work with a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). We protect financial wellbeing through contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, our platform to improve wellbeing while earning cash rewards.  

Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.

Diversity and Inclusion:

At our company, we are committed to providing an inclusive culture where all employees are able to fully contribute and thrive. Our goal is to grow and develop our people, attract diverse talent and support strong, diverse communities.

We support diversity, equity, and inclusion by working to develop a culture of inclusion and belonging led by leaders who develop potential and embrace unique skills and abilities. Our aim is to create an equitable and accountable environment for all leaders and employees that will drive performance and impact business strategy. In this way, we can increase overall diversity for leadership roles and pipelines of talent by maturing our hiring practices, robust development opportunities and focus on retention of key talent.

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing the talents of a diverse and inclusive workforce.

Test Automation Lead - USA, Remote - $140,000 - $150,000

Test Automation Lead

USA, Remote

$140,000 - $150,000

Job Description

The Test Automation Lead is a key role within our IT Quality Assurance team responsible for building an automation framework. The Lead will help develop an automation test strategy and roadmap for the Plan and will define and drive implementation of test automation best practices. The Lead will develop and implement the test automation framework, develop automation scripts, maintain the framework and train others on how to use and execute automated tests.

Key Functions/Responsibilities:

·        Define the test automation strategy and framework to be used across IT, and continue to enhance and modify based on industry best practices.

·        Participate in the selection of automation tools.

·        Execute automation strategy, define and manage automation metrics, and drive process improvements

·        Provide technical leadership, direction, strategy and hands-on assistance to other members of the team

·        Mentors other QA professionals in test automation best practices and adherence to overall testing strategy

·        Promote the advancement and maturity of the Plan’s automation practices through training, collaboration, and creation of standards

·        Design and implement advanced testing practices and tools. Evaluate, recommend, and implement enterprise-wide standards and process guidelines that support automated process improvement across the SDLC.

·        Establish policies and procedures to ensure that the IT organization understands their roles and responsibilities for test automation.

·        Responsible for administration of test tools and integrations required to support the test automation strategic roadmap and will implement enterprise-wide standards and process guidelines to ensure effective use of the tools

·        Ensure test scripts are documented, reported and tracked in HP Quality Center or appropriate tool

·        Assist in defining measureable testing metrics and build out automated reporting and dashboards.

·        Provide automation test reports and statistics and ensure accurate and complete documentation.

·        Supervision Exercised:  N/A

·        Supervision Received: General supervision is received weekly

Education:

·        A bachelor's degree in Computer Engineering, Computer Science, Information Systems or related field, or an equivalent combination of training and experience

Experience:

·        Minimum 10 years’ experience in quality assurance/testing procedures, testing methodologies that includes implementing automation solutions

·        Experience implementing one or more automation frameworks (UTF, QC/ALM, Selenium or developed in-house)

·        QTP/UFT experience in building object repositories, standard & custom checkpoints, parameterization, reusable functions, recovery scenarios, and descriptive programming

·        Experience with a variety of testing techniques and methodologies

·        Experienced in performing test automation assessments, identifying targets for automation, and recommending automation best practices

·        Keeps current on test automation tools and their benefits or shortcomings

·        Experienced administrator for HP QuickTest Pro, Unified Functional Tester, and QC/ALM

·        Subject matter expert in software testing standards, processes, methodologies, and tools

·        Experienced with automating UI, APIs, web services and back-end processes

·        Experience in applying formal QA and testing methodologies

·        Experienced in cross-training and mentoring other team members on the automation framework and scripts development

·        Experienced in successfully automating smoke tests and regression test suites

Experience Preferred/Desirable:

·        Experience in healthcare industry preferred but not required

·        Certification or Conditions of Employment:  Pre-employment background check

Competencies, Skills, and Attributes:

·        Experience writing and debugging automated tests

·        Experience writing complex SQL select statements such as multi table joins, update and insert statements. The ability to read and understand DTS, SSIS packages, SQL job executions.

·        Experience deploying systems and/or software installations from source code management systems such as VSS, Perforce.

·        Strong oral and written communication skills.

·        A strong working knowledge of Microsoft Office products.

·        Should add something around collaborating with others, and training.

Working Conditions and Physical Effort:

·        Work is normally performed in a typical interior/office work environment

·        No or very limited physical effort required. No or very limited exposure to physical risk

·        Regular and reliable attendance is an essential function of the position.

Database Analyst - USA, Wilson - $63,800 - $90,000

Database Analyst

USA, Wilson

$63,800 - $90,000

Job Description

Oversees multiple database server environments to ensure an efficient, secure, and accurate environment. Gathers, organizes and interprets data to provide reports and business intelligence. Develops and maintains database documentation. Maintains current knowledge of data storage and management best practices.

Responsibilities:

·        High school diploma or equivalent - Required

·        Bachelor’s degree - Preferred 

·        Minimum of 2 years’ experience in a database role.

·        Extensive knowledge of Microsoft SQL Server.

·        Excellent SQL development skills.

·        Excellent communication skills.

·        Understanding of BI tools and processes.

Human Resources Business Partner - USA, Pearland TX - $120,000 - $140,000

Human Resources Business Partner

USA, Pearland TX

$120,000 - $140,000

Job Description

Around the world, people, businesses, and countries are striving for a better future. A future that needs power and the right conditions to succeed. We’re the people who keep the lights on and control temperature. We are hiring immediately for a Human Resources Business Partner in our Pearland office with the expectation of traveling up to 25% of the time - a role that is critical to the business of making sure our customers get the electricity, heating and cooling they need.

Why Us?

·        Competitive compensation

·        Annual bonus program tied to company and individual performance

·        No cost medical plan option available

·        Career growth opportunities

·        Safety-focused culture 

What you’ll do: 

·        Partner with the business leaders to shape and deliver a People Plan for the Sales & Operations teams across North America, which directly links to the delivery of business objectives and enables improved commercial performance.

·        Be a key and active member of the Sales & Operations teams across North America business management team, contributing to and influencing the development of the business agenda and strategy, providing challenge and consulting support on strategic business, people and talent issues.

·        As a key member of the senior business leadership team in your business area(s), be the face of the People Function into the senior business leaders and identify how the people team can best support the achievement of business objectives and maintain/facilitate delivery of the local People Plan.

·        Provide Employment Relations advice to managers on complex cases including unique ER cases that are escalated for support; ensuring there are local training plans in place to ensure managers are capable of handling routine / regular ER cases with self-help and without the need for support.

·        Lead change management projects across your areas, identifying when and where additional change management/project resource is required, work with the People Function to identify required resource.

·        Define the talent and capability strategy for your area(s), from both a strategic and operational perspective, leveraging areas of the People Function to ensure the workforce skills, capability, experience, and successional pipeline meet existing and future requirements.

·        Using existing & agreed tools and processes, facilitate the forecasting and planning of your business area’s current and future skills and talent pipeline requirements in line with both the local and global the business strategy.

·        Work collaboratively with People Services to use holistic HR data/market data to identify trends and causes, quantify the effectiveness/value of People interventions, forecast the demand of People solutions, and recommend actions required. Feed this into the business to inform workforce planning decisions and update the People Plan accordingly.

We’re experts, which means you’ll have the following skills and experience:

·        Bachelor’s/Master’s degree in Human Resources related field or equivalent work experience

·        7-10 years’ experience in the HR Business Partner role

·        Experienced People/HR professional, with a proven track record working as a business partner to one or more global business areas

·        Demonstrated experience of all aspects of the role, including best practice and trends across similar and relatable industries, roles, and organizations

·        Strong commercial acumen: with demonstrated experience of developing People Plans based on a commercial understanding of their businesses, their key drivers and the environments in which they operate in

·        Proven track record of working in partnership to measurably improve business performance through the development and execution of commercial, aligned People practices

·        Proven experience of managing international or complex, multi-stranded projects.

·        Exceptional customer/stakeholder relationship management skills, including credibility and influencing at a senior level

·        Pragmatic, with a genuine interest in and curiosity about our business

·        Effectively present information and respond to questions from management and employees

·        Ability to work in a fast-paced environment with a sense of urgency and strong prioritization skills

·        We recruit the best talent. Apply now and help us keep the power on.

Our Values

BE DYNAMIC

We use our entrepreneurial passion to deliver and we thrive on making great things happen.

BE EXPERT

We use our blend of experience, expertise and planning to keep us ahead of the game.

BE TOGETHER

We ask the best of each other and harness our scale and diverse skills to grow stronger together.

BE INNOVATIVE

We learn from the world for a better today and for great leaps tomorrow.

Application Development Manager - USA, Birmingham AL - $100,000 - $130,000

Application Development Manager

USA, Birmingham AL

$100,000 - $130,000

Job Description

The Application Development Manager will work as part of the Enterprise Solution Delivery team under the direction of the Enterprise Solutions Senior Director of Application Development. This person is responsible for managing a team of application developers to facilitate the technical solution definition for enterprise solutions. This person will manage the day-to-day performance of subordinate staff to ensure all project and/or department milestones and/or goals are met and achieve overall company objectives. This person’s goal is to maximize the individual team members’ contribution, in order to drive the overall team forward in accomplishing IT goals. This will be done by facilitating goal setting quarterly, through frequent one on ones and team meetings, as well as any other medium the manager feels is necessary.

In addition to managing and mentoring the team, this person must collaborate with product owners to understand the business ask and provide resourcing to help them move to a desired future state. The position contributes to on-going process improvements within IT and must influence others internally and externally, including senior division executives, vendors, or regulators. This person must be effective at building and growing highly effective teams and owning/adapting processes for application development, release management, and testing. This person must have the ability to change and adapt in a fast-paced environment, as well as create and augment processes to maximize team effectiveness.

As part of the Enterprise Solution Delivery organization, this role must clearly articulate and understand business processes, goals, values, strategic roadmaps, IT capabilities, technical terms, and relative priorities. This knowledge is crucial to link corporate objectives, stakeholder vision, and delivery team deliverables.

This position requires strong analytical, problem-solving, leadership, and organizational skills, while maintaining a sense of urgency to meet individual and team deadlines and goals. This person must demonstrate leadership capabilities among peers and direct reports and can think from a strategic perspective. Excellent oral and written communication skills are needed for effective collaboration with others, both internal and external to the organization, to achieve desired results. This person should show an inquisitive nature, seek improvements, and demonstrate strong accuracy and attention to detail. Other abilities include accepting responsibility and accountability for own job and performance, demonstrating independent work behaviors, and having decision-making skills to achieve desired results.

This role uniquely oversees the generation of both internal and external documents for printing and retention. It requires a strong technical mindset around software and hardware related to document generation and enrichment. This individual will work closely with leadership to establish a long-term vision for the team as well as plan for and execute technical debt reduction and streamlined processes.

Job Functions

·        Build and augment team and process to maximize team effectiveness.

·        Recognizes, acquires, and retains the highest quality technical staff at appropriate levels to support customer objectives.

·        Understand how to implement the company’s initiatives at a team and individual level.

·        Work closely with each individual team member to develop goals that foster personal, technical, and growth development.

·        Develop, implement and/or refine team metrics to continuously improve and move forward the team.

·        Monitor performance, conduct performance reviews and develop/maintain development plans for each employee.

·        Collaborates with Planning to mature Agile in an ITIL based service organization to increase the frequency, predictability, and quality of services delivered to our customers.

·        Promote IT and Agile best practices within the department to ensure alignment with IT and Agile standards.

·        Provide leadership by modeling excellence in high productivity, strong work ethic, and positive interaction with others.

·        Escalate critical issues, translate them into actionable remediation plans, and oversee through to resolution.

·        Successfully navigate and mitigate conflict through frequent and transparent communication.

·        Ability to understand and communicate complex technical processes quickly.

·        Develops or supports the annual budgeting process. Monitors expenses and provides budget management and cost control for assigned area of responsibility. 

·        Leads and champions consistent IT processes including change management, Software Development Life Cycle, problem management, requirements management, Quality Assurance, test management and process management.  

·        Creates and nurtures a work environment in which innovations and improvements in work processes and systems are encouraged and coordinated.

Work Experience, Education, Certification/Training Required

·        Bachelor’s degree or equivalent experience required in IT. Software experience preferred.

·        Demonstrated senior professional level abilities in driving culture change, process management, effective tool usage, evangelizing product technologies and related application capabilities

·        Demonstrated ability to communicate clearly, negotiate, listen, mitigate conflict, build alliances and achieve results

·        Minimum 2+ years demonstrated experience in corporate print streams and document generation.

·        Minimum 5+ years demonstrated experience in the IT industry or support roles for IT solutions in customer facing environments in diagnosing complex support and service issues.

·        Experienced in complex business process, applications, infrastructure, and their use in IT solutions

·        Typically, post-secondary degree, preferably in Management Information Services, Computer Science, Math, or Business-related field will substitute for 4 years of work and/or technical experience

·        Certifications in industry-related or discipline-related organizations are desirable and may substitute for some work and/or technical experience. (Organization could include Scrum Alliance, LOMA, SILA, American College, PMI, IIBA, IIST)

·        Minimum of 2+ years of management experience.

Knowledge, Skills and Abilities Required

·        Familiarity with document generation and enrichment software. OpenText’s Exstream, Solimar’s Rubika, and Precisely’s Enrichment preferred.

·        Ability to foster relationships and establish credibility quickly with people internally and externally

·        Sound understanding of software development life cycle and successful management of multiple full lifecycle projects is required, Agile experience is highly preferred

·        Demonstrate broad knowledge of multiple business areas, and industry to identify and communicate how IT solutions can support the achievement of short-and long-term business goals

·        Leadership and negotiation skills, with driving desire and high propensity to learn quickly and develop oneself

·        Ability to work with people to proactively identify and evaluate risks associated with business decisions

·        Ability to communicate clearly, negotiate, listen, mitigate conflict, build alliances, and achieve desired results using strong interpersonal and diplomacy skills

·        Ability to work independently, with little management direction, and within a team environment

·        Able to work productively under high levels of ambiguity

·        Skilled at asking questions and professionally challenging to uncover important facts and information

·        Has the courage to make decisions, but also has the wisdom to know when a decision needs to be escalated

·        Builds consensus among diverse groups of people; highly skilled at facilitating resolution across functions and departments

·        Has the confidence to engage and work productively with business leaders

·        Strong team orientation

·        Other related skills and/or abilities may be required to perform this job

Staff Accountant - USA, Oklahoma City OK - $49,000 - $60,000

Staff Accountant

USA, Oklahoma City OK

$49,000 - $60,000

Job Description

The Staff Accountant will be a high-energy self-starter who operates with a strong sense of urgency in getting things done and motivating those around them to do the same. This includes routine monthly, quarterly, and annual activities relating to consolidations and financial reporting, external and internal audit coordination, technical accounting research, and implementation of new accounting standards. It also includes special projects like system improvements, acquisition integration, and implementation of opportunities for efficiencies within the accounting and finance functions.

Responsibilities

·        Ensure consistent and timely preparation of accurate monthly, quarterly, and annual financial statements.

·        Develop a thorough understanding of the business to enable high quality financial statement and job cost analysis

·        Prepare general ledger account reconciliations

·        Coordinate responses to data requests from internal and external parties.

·        Provide technical expertise and leadership on the treatment of accounting issues, implementation of new accounting standards, and compliance with US GAAP.

·        Document and follow accounting policies and procedures.

·        Maintain productive working relationships with finance leaders, operational management, external auditors, tax professionals, and others.

·        Contribute to improving the team’s analytical capabilities on key financial metrics, including balance sheet analysis and profitability reporting by project, customer, and segment.

Skills

·        Operates with a strong sense of ownership and urgency

·        Laser-focused attention to timeliness of assignments and quality of work product

·        Thrives in environments of growth and change

·        Develops productive relationships with team members outside the accounting function

·        Demonstrated success identifying and implementing opportunities for change and improvement

·        Exceptional written and verbal communication skills

·        Able to articulate ideas with confidence

·        Demonstrated successful use of technology to improve efficiency

·        Expert in effectively handling and prioritizing tasks

·        Task and goal-oriented with a strong focus on results

·        Able to analyze, organize, summarize, and articulate complex financial information

·        Exceptional computer skills in the operation and functioning of all programs used in finance and accounting functions, including Microsoft Excel and other Microsoft Office 365 products

Education, Experience, and Other Requirements

·        Bachelor’s degree in accounting required

·        CPA or CMA preferred

·        2+ years of experience in accounting and finance

·        Public accounting experience preferred

·        Experience in the construction industry preferred

·        Experience with publicly traded companies preferred

·        Regular physical presence in the office is required.

·        Able to work overtime when necessary

Account Executive, Government - USA, Salt Lake City - $63,000 to $80,000

Account Executive, Government

USA, Salt Lake City

$63,000 to $80,000

Job Description

Be unstoppable with us!

The company is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!

Job Overview

The Account Executive, Government position focuses on the customer life cycle, supporting the growth of State and Local Government. The primary responsibilities are to sell to State and Local accounts, renew contracts, increase customer satisfaction, and improve revenue while driving customer retention activity. As an Account Executive, your performance is evaluated on your ability to meet sales expectations and maintain a high level of job performance through a variety of metrics focused on building the business.  The quality and method of work must be consistently completed in accordance with the company's core values. 

Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership.

Job Responsibilities:

·       New Sales activities: Utilize contact list to call leads to generate sales opportunities. Exceed monthly sales, renewal, and churn target goals. Welcome customers to the company and review service agreement, answer questions regarding service, and probe for additional business. Sustain monthly call goals as expectations dictate.

·       Account Management and Maintenance Activities: Establish and cultivate customer relationships to drive sales and increase customer base. Complete Customer account maintenance resulting from account reviews. Provide account analysis to determine up-sell and renewal offers. Monitor and resolve customer issues. Track individual account activity and results.

·       Extensive data entry, system navigation, and utilization required, including independent analysis and decision making related to information. Accuracy and efficiency in data entry required.

·       Successfully completes continuous training to maintain knowledge of products, services, and sales approaches. Uses automated knowledge system, as well as any training tools provided to deliver exceptional service to meet the company's productivity and quality standards.

·       Attains productivity and sales goals based on targeted metrics. Meets/exceeds all departmental goals and business objectives.

·       Demonstrates positive and cooperative behavior with customers and coworkers. Demonstrates personal leadership in consistently maintaining high standards for ethical and professional conduct.

·       Disburses adjustments and credits as appropriate within established limits and criteria.

·       Also responsible for other Duties/Projects as assigned by business management as needed.

Education:

·       High School Diploma/GED (Required)

·       Bachelor's Degree (Preferred)

Work Experience:

·       2-4 years Selling to Government (State and Local) accounts. (Required)

·       Less than 2 years Extensive customer service experience. (Preferred)

·       Less than 2 years Business markets sales experience. (Preferred)

·       Less than 2 years Wireless industry sales experience. (Preferred)

·       Less than 2 years Telesales or technical sales experience. (Preferred)

Knowledge, Skills and Abilities:

·       Customer Satisfaction (Required)

·       Sales (Required)

·       Attention To Detail (Required)

·       Communication (Required)

·       Presentations (Required)

·       Problem Solving (Required)

·       Analysis (Required)

·       Customer Service (Preferred)

·       Microsoft Excel (Preferred)

·       Technical Sales (Preferred)

·       Inside Sales (Preferred)

Licenses and Certifications:

• At least 18 years of age

• Legally authorized to work in the United States

• The company requires all employees in this position to be fully vaccinated for COVID-19, unless precluded from doing so by applicable law. The CDC currently defines “fully vaccinated” as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. The company will require proof of vaccination and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause the company undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Travel:

Travel Required: Yes

DOT Regulated:

DOT Regulated Position: No

Safety Sensitive Position: No

Never stop growing!

The company doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.

The company is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process,

Application Development Manager - USA, Birmingham - $100,000 - $130,000

Application Development Manager

USA, Birmingham

$100,000 - $130,000

Job Description

The Application Development Manager will work as part of the Enterprise Solution Delivery team under the direction of the Enterprise Solutions Senior Director of Application Development. This person is responsible for managing a team of application developers to facilitate the technical solution definition for enterprise solutions. This person will manage the day-to-day performance of subordinate staff to ensure all project and/or department milestones and/or goals are met and achieve overall company objectives. This person’s goal is to maximize the individual team members’ contribution, in order to drive the overall team forward in accomplishing IT goals. This will be done by facilitating goal setting quarterly, through frequent one on ones and team meetings, as well as any other medium the manager feels is necessary.

In addition to managing and mentoring the team, this person must collaborate with product owners to understand the business ask and provide resourcing to help them move to a desired future state. The position contributes to on-going process improvements within IT and must influence others internally and externally, including senior division executives, vendors, or regulators. This person must be effective at building and growing highly effective teams and owning/adapting processes for application development, release management, and testing. This person must have the ability to change and adapt in a fast-paced environment, as well as create and augment processes to maximize team effectiveness.

As part of the Enterprise Solution Delivery organization, this role must clearly articulate and understand business processes, goals, values, strategic roadmaps, IT capabilities, technical terms, and relative priorities. This knowledge is crucial to link corporate objectives, stakeholder vision, and delivery team deliverables.

This position requires strong analytical, problem-solving, leadership, and organizational skills, while maintaining a sense of urgency to meet individual and team deadlines and goals. This person must demonstrate leadership capabilities among peers and direct reports and can think from a strategic perspective. Excellent oral and written communication skills are needed for effective collaboration with others, both internal and external to the organization, to achieve desired results. This person should show an inquisitive nature, seek improvements, and demonstrate strong accuracy and attention to detail. Other abilities include accepting responsibility and accountability for own job and performance, demonstrating independent work behaviors, and having decision-making skills to achieve desired results.

This role uniquely oversees the generation of both internal and external documents for printing and retention. It requires a strong technical mindset around software and hardware related to document generation and enrichment. This individual will work closely with leadership to establish a long-term vision for the team as well as plan for and execute technical debt reduction and streamlined processes.

Job Functions

·        Build and augment team and process to maximize team effectiveness.

·        Recognizes, acquires, and retains the highest quality technical staff at appropriate levels to support customer objectives.

·        Understand how to implement the company’s initiatives at a team and individual level.

·        Work closely with each individual team member to develop goals that foster personal, technical, and growth development.

·        Develop, implement and/or refine team metrics to continuously improve and move forward the team.

·        Monitor performance, conduct performance reviews and develop/maintain development plans for each employee.

·        Collaborates with Planning to mature Agile in an ITIL based service organization to increase the frequency, predictability, and quality of services delivered to our customers.

·        Promote IT and Agile best practices within the department to ensure alignment with IT and Agile standards.

·        Provide leadership by modeling excellence in high productivity, strong work ethic, and positive interaction with others.

·        Escalate critical issues, translate them into actionable remediation plans, and oversee through to resolution.

·        Successfully navigate and mitigate conflict through frequent and transparent communication.

·        Ability to understand and communicate complex technical processes quickly.

·        Develops or supports the annual budgeting process. Monitors expenses and provides budget management and cost control for assigned area of responsibility. 

·        Leads and champions consistent IT processes including change management, Software Development Life Cycle, problem management, requirements management, Quality Assurance, test management and process management.  

·        Creates and nurtures a work environment in which innovations and improvements in work processes and systems are encouraged and coordinated.

Work Experience, Education, Certification/Training Required

·        Bachelor’s degree or equivalent experience required in IT. Software experience preferred.

·        Demonstrated senior professional level abilities in driving culture change, process management, effective tool usage, evangelizing product technologies and related application capabilities

·        Demonstrated ability to communicate clearly, negotiate, listen, mitigate conflict, build alliances and achieve results

·        Minimum 2+ years demonstrated experience in corporate print streams and document generation.

·        Minimum 5+ years demonstrated experience in the IT industry or support roles for IT solutions in customer facing environments in diagnosing complex support and service issues.

·        Experienced in complex business process, applications, infrastructure, and their use in IT solutions

·        Typically, post-secondary degree, preferably in Management Information Services, Computer Science, Math, or Business-related field will substitute for 4 years of work and/or technical experience

·        Certifications in industry-related or discipline-related organizations are desirable and may substitute for some work and/or technical experience. (Organization could include Scrum Alliance, LOMA, SILA, American College, PMI, IIBA, IIST)

·        Minimum of 2+ years of management experience.

Knowledge, Skills and Abilities Required

·        Familiarity with document generation and enrichment software. OpenText’s Exstream, Solimar’s Rubika, and Precisely’s Enrichment preferred.

·        Ability to foster relationships and establish credibility quickly with people internally and externally

·        Sound understanding of software development life cycle and successful management of multiple full lifecycle projects is required, Agile experience is highly preferred

·        Demonstrate broad knowledge of multiple business areas, and industry to identify and communicate how IT solutions can support the achievement of short-and long-term business goals

·        Leadership and negotiation skills, with driving desire and high propensity to learn quickly and develop oneself

·        Ability to work with people to proactively identify and evaluate risks associated with business decisions

·        Ability to communicate clearly, negotiate, listen, mitigate conflict, build alliances, and achieve desired results using strong interpersonal and diplomacy skills

·        Ability to work independently, with little management direction, and within a team environment

·        Able to work productively under high levels of ambiguity

·        Skilled at asking questions and professionally challenging to uncover important facts and information

·        Has the courage to make decisions, but also has the wisdom to know when a decision needs to be escalated

·        Builds consensus among diverse groups of people; highly skilled at facilitating resolution across functions and departments

·        Has the confidence to engage and work productively with business leaders

·        Strong team orientation

·        Other related skills and/or abilities may be required to perform this job

Company Culture & Perks

We aim to protect our employees' wellbeing through a broad benefits offering. For example, we protect physical wellbeing through health, dental and vision insurance. We protect mental wellbeing through mental health benefits and an employee assistance program. We protect time away from work with a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). We protect financial wellbeing through contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards. 

Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.

Diversity and Inclusion:

At Protective, we are committed to providing an inclusive culture where all employees are able to fully contribute and thrive. Our goal is to grow and develop our people, attract diverse talent and support strong, diverse communities.

We support diversity, equity, and inclusion by working to develop a culture of inclusion and belonging led by leaders who develop potential and embrace unique skills and abilities. Our aim is to create an equitable and accountable environment for all leaders and employees that will drive performance and impact business strategy. In this way, we can increase overall diversity for leadership roles and pipelines of talent by maturing our hiring practices, robust development opportunities and focus on retention of key talent.

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing the talents of a diverse and inclusive workforce.

Senior COBOL and Assembler Engineer - USA, Remote - $100,000 - $135,000

Senior COBOL and Assembler Engineer

USA, Remote

$100,000 - $135,000

Job Description

The Senior COBOL & Assembler Engineer is responsible for designing, coding, testing, implementing, maintaining, and supporting software systems. Works closely with business analysts and customers to gather requirements in order to ensure the customer’s business needs and expectations are met in a timely and cost-effective manner.  Diagnoses, isolates and de-bugs software problems and provides resolution.  Prepares and modifies technical documentation. Researches, evaluates and recommends new development tools and applications as appropriate. Participates in on-call rotation. May be responsible for managing work within a project.

Primary Job Functions

Analysis and Design:  Researches, compiles, and evaluates information used in the development and maintenance of very large and complex systems and processes to satisfy business needs. Designs very large and complex systems and/or support processes that meet customer requirements while effectively interacting with existing systems/support processes.

Programming and Testing: Constructs, modifies, and tests very large and complex system changes.

Problem Determination and Resolution: Quickly diagnoses very complex problems. Determines and implements quality solutions in a timely fashion. This covers all areas of production support and daily problem research and resolution. Production incidents need prompt attention and correction to reduce impact on the business area.

Documentation: Provides thorough and complete documentation for all programming changes and enhancements. Documentation must meet corporate standards.

Business Knowledge and Interaction: Understands the business needs of the customer and provides quality customer support by providing appropriate communication, anticipating customer needs and/or problems, and understanding the broad impact of changes on all customer processes. Provides appropriate solutions and proactively suggests process improvements.

Project / Task Management: Performs project management duties for the technical aspects of very large and complex projects as needed depending on the nature of the project. Manages individual tasks on projects to ensure that all tasks are delivered according to the project plan.

IT Influence / Leadership: Provides leadership as a model of how others should interact and accomplish tasks. Is considered 'a top expert' by peers in one or more important areas of expertise, such as, a programming language, computer system, data base, etc. Provides an appropriate level of feedback to peers, support and interface areas, and management. Willingly shares and assists in the development skills of others.

Work Experience, Education, Certification/Training Required

·        Typically, 13+ years of applicable work and/or technical experience in languages/environments considered important to the company.

·        Typically, post-secondary degree, preferably in Management Information Services, Computer Science or Math related field may substitute for up to 4 years of work and/or technical experience.

·        Technical certifications are desirable and may substitute for some work and/or technical experience. (Microsoft Certifications, etc.)

·        Recognized expertise in their assigned areas of responsibility.

Knowledge, Skills, and Abilities Required

·        Demonstrates a thorough, detailed working knowledge of relevant technologies. Responsible for designing and implementing how the technologies will be incorporated in current systems or will be used in development of very complex new systems.

·        Cobol and Assembler languages required.

·        CICS is a plus.

·        IBM mainframe environment preferred.

·        Experience with Life and Annuity systems (LIFE-COMM, LIFE/70) is preferred.

·        Experience in new product implementation is a plus.

·        Experience in Documerge is a plus.

·        Demonstrates a thorough, detailed understanding of various data structures.

·        Requires programming skills sufficient to solve difficult and very complex technical problems.

·        Must be able to manage multiple, changing priorities, resolve conflicts and be able to work well under pressure.

·        Must be self- motivated, able to work independently and willing to self-teach and take responsibility for ongoing professional development.

·        Ability to analyze and design software solutions to meet very complex requirements.

·        Requires oral and written communication skills sufficient to communicate clearly with peers and customers.

Project Manager - USA, Multiple Locations - $87,400 - $111,500

Project Manager

USA, Multiple Locations

$87,400 - $111,500

Job Description

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do.

Our company is recruiting a Project Manager to join our growing OWN Business Unit! This is a hybrid role. Candidates will be based in the US near a company office, preferably near: Shakopee, MN, Lisle, IL, or Richardson, TX.

How You Will Make An Impact:

·        The Project Manager will be an integral member of the Heliax R&D team.

·        Partner with PLM and design team to develop scope/specification, cost target, schedules, etc.

·        Build project plans to ensure time frame, technical requirements, and project team remain within design budget, quality, and schedule agreements

·        Lead cross functional teams, including: design and process engineering, quality, material planning, and purchasing to ensure product readiness through design to production

·        Collaborate with planning and procurement to build product and component demand, forecasting, supporting product development/R&D

·        Lead engineering activities to support PLM and procurement with customer samples

·        Create and present project reports and status updates to senior management

·        Provide continuous assessments of project management best practices to ensure new, innovative project management practices can be applied to all the product development process

Required Qualifications For Consideration:

·        4+ years experience in project/program management

·        3+ years experience leading cross functional teams

·        Experience using MS Project or similar tool

You Will Excite Us If You Have:

·        PMP Certification

·        Experience in the telecommunications industry

·        Experience working with SAP

·        Bachelor's Degree

·        Experience in a manufacturing or related environment

We want to enable our employees to do their best work, using the right technology and in a location that make sense for the business, customers, and everyone involved. Our Flex@Work program encourages our employees to have flexibility in their work environment. This program is available to all employees where demands of the job and personal preferred working styles meet in middle, combining in office and at home, remote working.

Perks & Benefits:

Be rewarded with a comprehensive benefits package, including paid vacation, medical, dental, and vision plans, life, and accidental death insurance, a 401(k) plan, and participation in the Company’s Annual Incentive Plan.

Why Us:

Our Company is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.

If you want to grow your career alongside bright, passionate, and caring people who strive to build what's next….come connect to your future with us.

Our company is an Equal Opportunity Employer (EEO), including people with disabilities and veterans.

Generator Service Engineer - UK, Swindon - £30,000 - £35,000

Generator Service Engineer

UK, Swindon

£30,000 - £35,000

Job Description

Around the world, people, businesses, and countries are striving for a better future. A future that needs power and the right conditions to succeed. We’re the people who keep the lights on and control temperature. We are hiring immediately for a Depot Engineer (Generator Engineer) based out of our Swindon depot (SN3) a role that is critical in making sure our customers get the power they need.

What we offer (UK-based colleagues)

·        A competitive salary and benefits package (including but not limited to bonus plan, pension plan, and Life Assurance)

·        Generous holiday entitlement, with option to ‘buy’ or ‘sell‘ days

·        Roles where you can make a direct contribution to the success of the business

·        Tailored support with your learning and personal development

·        Access to free online/telephone GP service

·        Cycle to Work scheme

·        Discounts and perks

·        Paid time off work for volunteering in the community

·        Access to our Employee Assistance Programme, which offers information and support from independent qualified specialists on a range of topics to help promote and support a healthy lifestyle

What you’ll do:

·        Routine mechanical servicing of our power generation (generator) fleet which will include engine fault finding, repairs and maintenance. You can find out more about our generator fleet here

·        Ensure all yard/workshop equipment is in safe/good working order

·        Ensure safety of self and others at all times

·        The duties described above cover the main focus of the role, however from time to time you may be required to carry out any other duties which are reasonable and within your abilities to support other areas of the business

We’re experts, which means you’ll have the following skills and experience:

·        Educated to NVQ level  (or equivalent) in an engineering/mechanical subject

·        Experience servicing, repairing large engines (generators, HGV, plant equipment, agricultural machinery)

·        We recruit the best talent. Apply now and help us keep the power on

Manager-Project Development - USA, Remote - $150,000 - $175,000

Manager-Project Development

USA, Remote

$150,000 - $175,000

Job Description

Around the world, people, businesses, and countries are striving for a better future. A future that needs power and the right conditions to succeed. We’re the people who keep the lights on and control temperature. We are hiring immediately for a Manager-Project Development – preferably in the Stamford. CT or Austin, TX area, but open to other areas of the US for a strong candidate.

Why Us? Here are some of the perks and rewards.

·        Competitive pay

·        Annual bonus program

·        No cost medical plan option available

·        Paid training programs and tuition reimbursement

·        Safety-focused culture working on brand new technology

What you’ll do:

·        Managing the development of existing and new standalone storage and solar plus storage projects including site control (ground and /or rooftop), permitting & community relations

·        Provide technical evaluation and design for renewable energy transactions

·        Coordinate with internal and external resources to achieve land acquisition, permitting, interconnection, and other project development milestones, with accountability for budget and schedule

·        Support the Commercial team in evaluating and executing investments in development stage assets, portfolios, and companies

·        Independently conduct negotiations for site control

·        Lead greenfield land campaigns to drive site selection

·        Evaluate, select, and manage consultants

·        Evaluate and recommend based on cost and budgeting

·        Have a deep understanding of key state level policies supporting the development of solar / solar + storage; continue tracking policy updates / changes

We’re experts, which means you’ll have the following skills and experience:

·        5-7 years of related experience in development and construction, or related field

·        3 years’ experience in solar / solar + storage C&I development

·        Strong organizational skills

·        Demonstrated track record of bringing solar projects from development stage

·        Have project management, and environmental and land use permitting experience

·        Background in Electrical & Civil Engineering

·        Development of projects from scratch

·        Technical evaluation and design for renewable energy transactions

·        Cost to build a projects

·        Working with 3rd parties

·        Validation of operations

·        Contract review

Our Values

BE DYNAMIC

We use our entrepreneurial passion to deliver and we thrive on making great things happen.

BE EXPERT

We use our blend of experience, expertise and planning to keep us ahead of the game.

BE TOGETHER

We ask the best of each other and harness our scale and diverse skills to grow stronger together.

BE INNOVATIVE

We learn from the world for a better today and for great leaps tomorrow.

Accounting Director/Controller - USA, Price - $85,000 - $125,000

Accounting Director/Controller

USA, Price

$85,000 - $125,000

Job Description

Directs the department's activities and resources to ensure alignment with the mission, values, and objectives of the department and organization.  Requires critical thinking skills, decisive judgment and the ability to work without supervision. Must be able to work in a stressful environment and take appropriate action. Must have strong interpersonal, oral and written communication skills. Effective human relations skills are required for interfacing with team members, all levels of staff, physicians, patients, families and other contacts. Must possess the ability to effectively function in a stressful environment.  Develops and implements departmental goals, plans, and standards consistent with the clinical, administrative, legal, and ethical requirements/objectives of the organization. Directs and evaluates departmental operations, including patient care delivery, information technologies, service level determination, and complaint management, to achieve performance and quality control objectives.  Plans and monitors staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives. Prepares, monitors, and evaluates departmental budgets, and ensures that the department operates in compliance with allocated funding. Coordinates and directs internal/external audits. Creates and fosters an environment that encourages professional growth. Ensures department stays focused on their important role in the continuum of care.

Organizational Expectations

·        Exemplifies and is committed to the mission and values of the hospital.

·        Exemplifies and is committed to the Standards of Service of the hospital.

Foundational Five

·        Ability to describe and conduct a “Huddle” and explain when it is conducted and what is discussed.

·        Ability to describe and conduct a “Brief” and explain when it is conducted and what is discussed.

·        Ability to describe and conduct a “De-Brief” and explain when it is conducted and what is discussed.

·        Ability to describe the “Learning Board” and give an example of what has been put on the learning board in past.

·        Ability to communicate what Executive Patient Safety Rounds (EPSR) are and participate when ESPR's are conducted.

Company Culture & Perks

We serve Carbon and Emery counties and the surrounding area with inpatient and outpatient services at its 39-bed facility and physician practices. The hospital also includes Emery Medical Center – a family practice and urgent care clinic in Castle Dale, Utah and an Urgent Care in Price, UT. We maintains a Gold Seal of Approval® from The Joint Commission, is an Accredited Chest Pain Center, a Stroke designated facility, a our company National Quality Leader and has been named a Top 100 and Top 20 rural and community hospital several times.

Set in a rural area, surrounded by the Manti Lasal Mountain range, makes for a beautiful setting year-round. There are many opportunities for outdoor activities. Come visit our little piece of wonder and enjoy yourself. If you need us, we'll be here to help with your healthcare needs. Relocation is negotiable.

Electronic Technician - USA, Carrollton - $76,128 - $80,454

Electronic Technician

USA, Carrollton

$76,128 - $80,454

Job Description

Shift: (4) 10 hour Tues - Fri

Pay Rate: $36.60 starting

JOB OVERVIEW:

As a Electronic Technician, you will support our manufacturing operations by providing a full range of electronic equipment maintenance with focus on reliability. Ensure sustainable operation of machinery and equipment by completing preventive maintenance requirements on motors, conveyor systems, and other production machinery. The Electronic Technician will also be a key member of process improvement and problem-solving teams.

GENERAL REQUIREMENTS:

·        High school graduate or equivalent is required. Technical degree preferred.

·        Strong electronic background

·        Must have computer skills (Microsoft Office, CMMS, Excel, etc.)

·        Ability to interpret technical drawings, schematics and OEM manuals.

·        Understand manufacturing processes and manufacturing equipment.

·        Must be familiar with normal test equipment such as multimeters/oscilloscopes.

·        Ability to read and interpret precision measuring devices.

·        Must be capable of handling multiple tasks simultaneously.

·        Ability to work in a high speed, fast-paced environment.

·        Must pass written and hands-on certification tests.

PRIMARY JOB TASKS:

·        Troubleshoot equipment malfunctions using logical and systematic methodologies.

·        Routine maintenance including but not limited to field fault analysis, calibration of instrumentation using proper test equipment, component replacement, alignment and calibration to specification.

·        Troubleshoot and repair various equipment to include electronic, digital equipment and AC/DC motors & controls.

·        Fault analysis of hard-wired relay logic, motor control circuits, motor power circuits (single & 3 phase) and common utility/lighting circuits.

·        Access and use PLC logic programming to troubleshoot production equipment.

·        Replacement of identified failed parts or components.

·        Adjust equipment to bring it into operational specifications.

·        Recommend process or procedure changes based on observed equipment behavior.

·        Testing of electrical systems and continuity of circuits in electrical wiring, using testing devices such as ohmmeters, and voltmeters to ensure proper operation and safety of system.

·        Install, examine, replace or repair electrical wiring, receptacles, switch boxes, conduits, lighting fixtures and other electrical components.

·        Maintain current and accurate maintenance data to determine establish historical records and future maintenance requirements.

QUALITY:

·        Maintain an attitude of learning to stay current with maintenance procedures and equipment.

·        Complete annual Maintenance Skills Assessment

SAFETY:

·        Report all accidents, incidents, injuries and unsafe acts or conditions, immediately to the supervisor.

·        Must follow prescribed safety procedures to prevent injury and maintain safe equipment and conditions in entire plant.

PHYSICAL/ENVIRONMENTAL DEMANDS:

·        Ability to meet the physical requirements of working safely in an industrial maintenance environment.

·        Follow all company environmental rules/procedures and handle all materials in a manner designed to minimize environmental impact.

Technical Lead IT Supply Chain - USA. Las Vegas - $100,000 - $150,000

Technical Lead IT Supply Chain

USA. Las Vegas

$100,000 - $150,000

Job Description

We are searching for an innovative and collaborative technical lead to join our Enterprise Applications Team with the primary focus of ensuring the successful delivery of manufacturing SaaS solutions and continuous improvements to our business operations. This role supports the Logistics and Manufacturing Director, IT and will oversee the daily operations of technical support team as well as participating as an active member of the team. This role interfaces with internal customers, external third-party vendors and internal IT teams.

Job Overview

• Oversee the day-to-day operations of the Technical Support Team

• Participate in all stages of the related SaaS applications implementation, within an Agile SAFe framework, to varying degrees depending on project size and scope – including project management, requirements analysis, development (management and scheduling), testing and delivery

• Drive high-level architectural and systems design discussions.

• Be actively involved with the operational delivery and UAT if required for new product and feature releases

• Ensure that all customer inquiries and issues are solved correctly and in a prompt and professional manner

• Champion continuous improvement; advocating for SAFe and lean mindsets, behaviors, and processes with the support of agile methodology, practices, tools, and coaching.

• Manage and monitor the reliable delivery and performance of applications to agreed business-as-usual standards • Identify and analyze risks and impacts of related initiatives to a successful delivery of projects.

• Act as an escalation point providing sufficient levels of technical know-how to assist in root cause identification and permanent resolution of issues • Drive timely communication and appropriate level of reporting for IT and Business Stakeholders.

• Raise and communicate scope creep and resolution plans with third-party vendors and internal customers

• Proactively seek out new and innovative solutions to deliver efficient and cost-effective systems to meet evolving business needs

Qualifications

• Education of a Bachelor's degree in Business Management, Computer Science, or related field

• Five years plus experience in a Technical Support role. o Technical Lead o Solution Architect o Developer/API Integrator o API integration platforms

• Supply Chain SaaS application exposure to: o Logistics o Trade Compliance o Warehouse Management Solutions (WMS,WES) o Demand Planning

• Excellent interpersonal skills for establishing and maintaining effective working relationships with staff and vendors with a customer service focus.

• Experience with Agile project management tools (ADO - Active DevOps, Jira)

• Flexibility, patience, and a willingness to adapt within a maturing SAFe environment as well as be hands on when required

• Strong organizational, time-management, and verbal/written communication skills.

• Must be able to convey information across multiple customer and corporate audiences

• Ability to adapt to fluid situations and prioritize tasks in a dynamic environment • Change champion

• Ability to work independently, be highly organized, and meet deadlines

• A willingness to work in a fast-paced, target-driven environment

Director of Quality - USA and Canada, Remote - $120,000 - $135,000

Director of Quality

USA and Canada, Remote

$120,000 - $135,000

SUMMARY:

The Director, Quality is responsible for overseeing and monitoring the services and products of our company. to ensure they meet our high-quality standards. Reporting to the Chief Operating Officer, the Director Quality is expected to develop, implement, and continuously improve a standardized quality system throughout company's network of locations, carry out regular inspections of company's processes and procedures related to quality, conduct analyses to identify problems and their corrective actions, communicate effectively with facility personnel to make improvements, and prepare reports for senior management.

HOW YOU WILL MAKE AN IMPACT/KEY RESPONSIBILITIES:

• Responsible for implementing strategies and processing to manage quality.

• Responsible for reviewing and updating all quality related documents.

• Driving best-in-class quality management processes.

• Responsible for ensuring quality is managed throughout all phases of the project.

• Responsible for in-depth investigation of quality management failures or non-compliance.

• To understand client requirements and meeting future expectations.

• Responsible for developing proper quality planning and quality control processes.

• Reviewing and approving the quality documents to be sent to key stakeholders.

• Developing project standards, guidelines, and specifications.

• Ensure that critical inspections are being performed with permanent corrective actions in lace at operational level.

• Ensuring products are designed with quality standards in mind.

• Supervising and monitoring quality project standards.

• Scheduling regular testing of the product and ensuring that the quality is within the agreed standard.

• Tracking and verifying that the project’s requirements are met throughout the lifecycle of the project.

• Ensuring that corrective action plans are in place and followed up upon during inspection of work.

• Performing time-to-time statistical analysis and improvement/savings analysis.

• Getting feedback from the clients, attending meetings, submitting reports, and assisting auditors.

• Taking part in the budget planning process.

• Success in influencing senior leadership in moving a Quality culture forward.

• Hold meetings with production or field managers to gather detailed information about company procedures and practices with the intent to drive improvements.

• Review company procedures and practices to ensure they comply with local, provincial, and federal regulations.

• Attend meetings with senior management to report on and discuss quality control issues.

• Train team members to meet quality standards in all areas of the production process.

• Monitor finished products to confirm their compliance with quality standards and remove those products which fail to comply.

• Experience with implementing ISO9001 and ISO45001 and continued compliance.

• Develop creative strategies for achieving high quality on complex and challenging assignments.

• Manage and communicate expectations based on historical performance metrics, quantitative and qualitative quality metrics, analysis, and risks to stakeholders.

WHAT YOU NEED TO SUCCEED:

• Bachelor’s degree in business administration or relevant field required.

• Minimum of 5+ years of relevant work experience in quality control, production, or service management in a manufacturing and distribution environment.

• Valid Driver License required.

Skills & Abilities

• In-depth understanding of quality control procedures and relevant legal standards.

• Excellent mathematical abilities and working knowledge of data analysis/statistical methods.

• Ability to prepare concise and informative reports that summarize key findings.

• Strong communication and interpersonal skills.

• Analytical and problem-solving ability.

• Planning, Process Development/Improvement, and project management skills.

• Persistence, resilience, and the ability to influence others.

• Supportive and influential leadership skills.

• Change Management.

WORKING CONDITIONS:

·        Remote role, although the role requires approximately 40% travel to visit facilities in North America

WHAT YOU CAN EXPECT FROM US:

• Generous salary and benefits package includes:

o 3 national medical plans that pay 100% after the members’ deductible and copays

o 2 national dental plans that cover many services at no cost to the plan members

o National vision plan

o Company paid Life/ AD&D, STD and LTD for all full-time employees

o Chance to purchase additional Life/AD&D coverage at discounted rates

o Critical Illness, Accident and Pet insurance are offered as an employee’s choice

o Tax savings account: HSA, Health and Dependent Care FSAs

o 401(k) Retirement plan

• Potential for Career Growth

• Employee Assistance Program

• Paid Holidays & Time Off

• A Sense of Community

• Great Hearts & Minds Scholarship Program

• Tuition Reimbursement Program

Senior Analyst- Revenue Analytics - USA, Brentwood TN - $80,000 - $95,000

Senior Analyst- Revenue Analytics

USA, Brentwood TN

$80,000 - $95,000

Job Description

We have an opportunity for a Senior Analyst, Revenue Analytics - Hybrid. The Senior Analyst, Revenue Analytics provides financial analysis and analytics support to operations, financial operations, and the Revenue and Network Management area with a focus on Revenue Cycle. Creates and maintains various monthly/weekly reports and ad hoc patient revenue analyses to support both the revenue cycle and managed care teams.

We are a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

ESSENTIAL FUNCTIONS:

·        Utilize models and several Business Intelligence (BI) tools to gather, manipulate, and analyze data to provide insight into the company and its revenue cycle partners.

·        Collect, aggregate, and analyze data from multiple internal and external sources to drive insights into business performance.

·        Drive business decisions by providing quantitative and qualitative data analysis and reporting of patterns, insights, and trends to decision-makers.

·        Summarize reimbursement by payor, facility, insurance plan, etc., to analyze underpayments or various payment scenarios.

·        Design, develop, and deliver ad hoc reporting and data analysis for the Revenue Cycle departments utilizing SQL, Power BI, Tableau, Business Objects, and other query tools.

·        Redesign reporting processes, creating databases, and build reporting models requiring an understanding of business processes, reporting needs, and a very complex information system.

·        Assist with training and mentoring of other analytic staff.

·        Manage report development lifecycle including requirements, design, development, testing, and support.

·        Troubleshoot and analyze data issues within reports.

·        Develop and maintain other BI and analytics standards including data sources and a data dictionary.

·        Update standard revenue cycle reports per their reporting schedule or as needed.

·        Regular and reliable attendance.

·        Perform other duties as assigned.

Additional Information:

·        Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors.

·        Access to and/or works with sensitive and/or confidential information.

·        Exhibit a basic understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices.

Maintenance Technician II - USA, Carrollton GA - Starting $33.17 plus $1.00 for night Shift Diff

Maintenance Technician II

USA, Carrollton GA

$68,993 - $72,982

Job Description

Rate: Starting $33.17 plus $1.00 for night Shift Diff.
Shift Options:

C Shift 7pm thru 7am 12 hour
D Shift 7pm thru 7am 12 hour.
10 hour Monday thru Thursday.
10 hour Tues - Friday

JOB OVERVIEW:

As a Level II Maintenance Technician, you will support our manufacturing operations by providing a full range of multi-craft equipment maintenance with focus on reliability and maintainability. Ensure sustainable operation of machinery and equipment by completing preventive maintenance requirements on motors, conveyor systems, and other production machinery. The Maintenance Technician may also be a key member of process improvement and problem-solving teams.

GENERAL REQUIREMENTS:

· High school graduate or equivalent.

· Strong Mechanical and Electrical background.

· Possesses strong computer skills (Word, Excel, PowerPoint, Outlook, CMMS, etc.)

· Ability to interpret technical drawings, schematics and OEM manuals.

· Understanding of manufacturing processes and manufacturing equipment.

· Must be familiar with normal shop equipment such as drill press, band saw and portable power tools.

· Ability to read and interpret precision measuring devices.

· Ability to mentor and train other technicians on the maintenance team.

· Must be capable of handling multiple tasks simultaneously.

· Successful completion of certification testing.

· 2-year Technical Degree desired.

· A minimum of 5 years of industrial manufacturing or comparable skills demonstration required.

PRIMARY JOB TASKS:

· Troubleshoot equipment malfunctions using logical and systematic methodologies.

· Install and perform alignment on mechanical drive systems.

· Complete all assigned preventive tasks including major service and overhaul.

· Replacement of identified failed parts or components.

· Adjust equipment to bring it into operational specifications.

· Maintain machinery lubrication requirements.

· Recommend process or procedure changes based on observed equipment behavior.

· Testing of electrical systems and continuity of circuits in electrical wiring, using testing devices such as ohmmeters, and voltmeters to ensure proper operation and safety of system.

· Install, examine, replace or repair electrical wiring, receptacles, switch boxes, conduits, lighting fixtures and other electrical components.

· Maintain current and accurate maintenance data to determine establish historical records and future maintenance requirements.

· Train and mentor junior technicians and operators on proper equipment service and condition.

QUALITY:

· Maintain an attitude of learning to stay current with maintenance procedures and equipment.

· Complete an annual Maintenance Skills Assessment and perform assigned training activities based on assessment results.

SAFETY:

· Report all accidents, incidents, injuries and unsafe acts or conditions, immediately to the supervisor.

· Must follow prescribed safety procedures to prevent injury and maintain safe equipment and conditions in entire plant.

PHYSICAL/ENVIRONMENTAL DEMANDS:

· Ability to meet the physical requirements of working safely in an industrial maintenance environment.

· Follow all company environmental rules/procedures and handle all materials in a manner designed to minimize environmental impact.

Company Culture & Perks

A leader in technology and innovation, LLC is one of North America’s largest wire and cable producers. Our company and its subsidiaries manufacture building wire and cable, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, we supply assembled products, contractor equipment, hand tools and jobsite power and lighting solutions. We are proud to offer competitive compensation, employee benefits, tuition reimbursement and unlimited growth opportunities. Our more than seven decades of progressive growth can be attributed to our commitment to delivering quality and service to our customers, exercising environmental stewardship, enhancing the well-being of our employees and giving back to the communities in which we work and live. How will you power what’s possible?

Job Type: Full-time

Salary: $28.00 - $36.00 per hour

Experience level:

• 5 years

Schedule:

• 10 hour shift

• 12 hour shift

• 4x10

• Day shift

• Evening shift

• Night shift

Ability to commute/relocate:

• Carrollton, GA: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have experience with any of the following;

• Drill

• Grinder

• Pneumatics

• Hydraulics

• Valves

• Vacuum pumps

• Lubrication systems

• Lathe

• Do you have experience with any of the following;

Must be proficient reading and Interpreting Blueprints, Mechanical and Electrical Prints.

Technicians must be able to troubleshoot the following systems and processes while working the

floor. (Mostly Rockwell Automation but not limited to)

• AC Drives

• DC Drives

• Servo Drives

• PLC

• HMI

• Close loop control systems

• AC, DC, and Servo Motors

• Do you have experience with any of the following;

Associate must be familiar with the use of:

• VOM

• Oscilloscope

• IR Temperature Probe

• Multimeter

• Megger

• DC & AC Amperage Clamp Meter

• General tools

Experience:

• Electrical engineering: 5 years (Preferred)

• Mechanical engineering: 5 years (Preferred)

License/Certification:

• Electrical License (Preferred)

• Journeyman Electrician (Preferred)

• Master Electrician (Preferred)

Shift availability:

• Overnight Shift (Required)

• Night Shift (Required)

• Day Shift (Required)

Electrical Test Operator - USA, Huntersville NC - $53,040

Electrical Test Operator

USA, Huntersville NC

$53,040

Job Description

A leader in technology and innovation LLC is one of North America’s largest wire and cable producers. Our company and its subsidiaries manufacture building wire and cable, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, we supply assembled products, contractor equipment, hand tools and jobsite power and lighting solutions. We are proud to offer competitive compensation, employee benefits, tuition reimbursement and unlimited growth opportunities. Our more than seven decades of progressive growth can be attributed to our commitment to delivering quality and service to our customers, exercising environmental stewardship, enhancing the well-being of our employees and giving back to the communities in which we work and live. How will you power what’s possible?

Summary

The Electrical Test Operator will work to support production needs around testing and reporting of test results for AC and DC testing. The Electrical Test Operator will need to flex hours to the load on late notice to ensure month end and on-time shipments.

Description of Responsibilities

•   Support our Culture of Zero by demonstrating Safe and Quality conscious work habits.

•   Use tools properly and shows a bias for action.

•   Turn in safety touch point and making connection with operators

Description of Duties and Responsibilities:

•   Test both MV and HV cables for Electrical Test requirements for both AC and DC testing.

•   Enter data into appropriate databases.

•   Interacts with Customers during Factory Acceptance and Witness Testing

•   Understand how to test cable according to the appropriate Testing Standard (IEC/AEIC/ICEA etc)

•   Assist with troubleshooting.

•   Other activities as directed by leadership.

Qualifications and Experience Requirements

•   2-year technical degree or equivalent or 2 years of HV cable test or installation experience. Preferred.

•   Strong understanding of Electrical terminology and concepts. Preferred.

•   Strong math skills.

•   Strong computer skills.

•   Strong attention to detail.

•   Easily work in all units of measure. SI and Metric.

•   Must possess strong multitasking capabilities and organizational skills.

•   Effectively work in a Team Environment.

•   Exhibits good decision-making and analytical problem-solving abilities.

•   Illustrates a minimum level of communication skills (verbal and written) and knows when it is time to escalate.

While performing the duties of this job, employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. Must be able to lift and/or move up to 50 pounds and occasionally lift and/or move more than 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Benefits We Offer:

·        401k with Matching & Pension Plan (Eligible for Pension after 1,000 Hours Worked)

·        Medical Insurance Package if Working 30 Hours per Week

·        Flexible Work Schedule – up to 30 hours per Week

·        Employee Assistance Program

·        Advancement & Professional Growth opportunities

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.