Sr Engineer – Infrastructure
USA, Napa CA
$90,000 - $130,000
Job Description
The work we do has an impact on millions of lives, and you can be a part of it.
We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.
The Senior Engineer Infrastructure is responsible for the day-to-day support of server administration services and is responsible for supporting infrastructure technology implementations in Technology Support Services. The Senior Engineer Infrastructure supports all Windows and Linux servers in the enterprise and works in tandem with storage engineers to provide enterprise server hosting and support. The Senior Engineer Infrastructure is accountable for significantly contributing to the overall technical architecture, stability, resiliency, and general health related to server systems; is a top-level technical contributor with advanced knowledge and experience in the area of server administration, virtualization, cloud services, and related hardware/software. The responsibilities of this position also include the participation, planning and management of technical implementations of various size and scale, and leadership and training to Server Engineers.
Key Responsibilities:
o Standard administration and support for all Windows and Linux servers in the enterprise
o Create and implement simple to complex scripted solutions for various operational support (Powershell, VMScripting, etc.)
o Participate in disaster recovery tests and planning
o Partner with peers and management to make informed strategic/big-picture decisions
o Research, recommend, and implement streamlined automation processes
o Provide support operations of multi-site, multi-vendor environments
o Integrate monitoring and configuration services as appropriate, self-teaching advance skills as required (SCCM, SCOM, etc.)
o As needed, contribute to the design, implementation and maintenance of:
o Virtualization solutions (Hyper-V and VMWARE)
o Citrix
o Unix, Linux, and Wintel Servers
o Enterprise active directory (Windows), DHCP, DNS (external and internal), Certificate Services, FTP Services, and various other MS software solutions.
o MS Azure
o Participate in the assessment and optimization of the server systems, through systems monitoring, statistics, and daily health checks.
o Serve as primary point of contact for various server projects in accordance with and support of business needs goals and objectives.
o Work with ticket queue to track support issues. Accountable for routine and critical escalated problem solving.
o Assist team members to solve problems, make innovative improvements and make decisions.
o Provide after-hours support.
o Be willing and available to travel as required.
o Be willing and available for on-call support.
o Other duties as assigned.
Qualifications:
o Education: College Degree Preferred with experience managing multiple technology projects of size and scale. Industry certifications a plus.
o Work Experience: 4+ years
o Technical Qualifications:
o 4-8 years experience working in enterprise infrastructure environment with knowledge of various infrastructure disciplines such as networking, F5-load balancers, SAN storage, DMZ , application virtualization (Citrix, App-V), and cloud services.
o Deep understanding of various server technologies (Linux, Windows, Citrix, VMWARE, Hyper-V)
o Deep understanding of Active Directory and Windows infrastructure services.
o Deep understanding of HP server architecture (blades and traditional rack mount).
o Proficient in creating simple to complex scripted solutions for various tasks (Powershell, VMScripting, etc.)
o Other Requirements: Travel will be minimal and reasonable notice will be given when necessary
The targeted salary range for this position is $90,000 to $130,000. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of our total compensation package for employees.
This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance.
Employee Benefits:
We aim to protect our employees' wellbeing through a broad benefits offering. For example, we protect physical wellbeing through health, dental and vision insurance. We protect mental wellbeing through mental health benefits and an employee assistance program. We protect time away from work with a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). We protect financial wellbeing through contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, our platform to improve wellbeing while earning cash rewards.
Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.
Diversity and Inclusion:
At our company, we are committed to providing an inclusive culture where all employees are able to fully contribute and thrive. Our goal is to grow and develop our people, attract diverse talent and support strong, diverse communities.
We support diversity, equity, and inclusion by working to develop a culture of inclusion and belonging led by leaders who develop potential and embrace unique skills and abilities. Our aim is to create an equitable and accountable environment for all leaders and employees that will drive performance and impact business strategy. In this way, we can increase overall diversity for leadership roles and pipelines of talent by maturing our hiring practices, robust development opportunities and focus on retention of key talent.
We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing the talents of a diverse and inclusive workforce.