Field Service Engineer – Medical Equipment | Frankfurt & Surrounding Areas

Field Service Engineer – Frankfurt & Surrounding Areas (Remote with Travel)

Industry: Medical Equipment / Devices
Job Category: Technical Sales & Support

About the Role

We are seeking a Field Service Engineer to provide installation, maintenance, and repair services for flow cytometers in Frankfurt, Marburg, Heidelberg, and surrounding areas. This role requires a strong technical background, customer-focused approach, and the ability to work independently while collaborating with sales teams.

📍 Location: Fully remote within the assigned region
🕒 Employment Type: Full-time or part-time (flexible arrangement)

Key Responsibilities

🔧 Install, maintain, and repair flow cytometers following technical documentation
🔍 Diagnose and resolve technical issues on-site
📊 Work with the sales team to inform customers about technical service offerings (e.g., service contracts)
⭐ Ensure high customer satisfaction based on feedback and performance metrics
📂 Maintain accurate service records in the ERP system
🌍 Participate in technical training programs, including international training sessions

Your Profile

✅ Education & Experience:

• Technical degree or equivalent qualification in medical technology, electronics, or a related field

• 2+ years of experience in field service or technical support, preferably with medical devices or high-tech equipment

✅ Technical Skills:

• Strong knowledge of computers, networking, and electronics

• Ability to self-manage, prioritize tasks, and work efficiently

• Analytical thinking with strong problem-solving skills

• Fluent in German, with good English proficiency

✅ Other Requirements:

• Valid EU driver’s license

• Willingness to travel frequently within the assigned region and occasionally within Central Europe

What We Offer

💰 Salary: €60,000 – €65,000 per year
🎁 Benefits:

• 13th-month salary (paid in June & November)

• Stock purchase plan (after 6 months)

• Accident & international health insurance

• Childcare allowance

• Company car allowance (if applicable)

• Training & career development opportunities

• Special leave (e.g., wedding)

• Christmas & New Year’s Eve company holidays

Global Head of Commercial Data Foundations (VP Level) - Cambridge, MA - $300,000 - $380,000

Global Head of Commercial Data Foundations (VP Level)
Cambridge, MA
$300,000 - $380,000

Job Description

We are committed to delivering next-generation solutions in healthcare, leveraging data insights and responsibly applying AI to drive deeper understanding and faster solutions. The Global Head of Commercial Data Foundations is a critical leadership role responsible for developing and implementing the overall strategy for Commercial Data Foundations, as well as managing all related digital and data products.

Key Responsibilities

• Commercial Data Strategy: Define and execute the strategy for Commercial Data Foundations, ensuring alignment with business priorities and evolving market ecosystems.

• Standardization and Efficiency: Promote simplification, harmonization, and efficiency within the data platform landscape through convergence and integration.

• Future-Ready Solutions: Design strategies to prepare the organization for evolving commercial needs, enabling high-value, data-driven use cases.

• Product Development: Build and manage a portfolio of digital products to enhance Commercial Data Foundations, ensuring scalability and global distribution.

• Collaboration: Work closely with data Centers of Excellence and advanced analytics/AI teams to optimize data tools, platforms, and technologies.

• Data Governance: Partner with data governance leaders across business units to enable robust governance practices.

• Leadership: Oversee a Commercial Data Engineering Center of Excellence, fostering innovation and operational excellence.

Qualifications

• Education: Bachelor’s or advanced degree in Computer Science, Data Science, Information Technology, Statistics, or Business Administration with a focus on Information Systems.

• Experience:

• Proven success in leading digital and technology initiatives within matrix organizations.

• Demonstrated ability to build and manage high-performing teams in diverse markets.

• A strong track record in creating and scaling digital solutions globally.

• Language: Fluency in oral and written English.

Technical Skills

• Data Management: Proficiency in relational databases (e.g., SQL, NoSQL, Graph/Vector Databases) and Data Lakes.

• Data Visualization: Experience with tools like Tableau, Power BI, or Qlik.

• Integration: Expertise in data integration tools (e.g., IICS) and combining data from diverse sources.

• Cloud Platforms: Familiarity with leading cloud environments.

Why Join Us?

• Growth Opportunities: Foster your career development through promotions, lateral moves, and international roles.

• Comprehensive Benefits: Access a robust rewards package, including healthcare, wellness programs, and parental leave.

• Inclusive Culture: Join a diverse team united by a shared mission to drive progress and deliver extraordinary results.

Equal Opportunity

We are dedicated to creating a culturally inclusive and diverse workplace. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.