General Manager - Amazon PPC - London Hybrid Working - £85,000 - £95,000

General Manager – Amazon PPC – London-Hybrid
£85,000 - £95,000

We are ambitious multi-brand developers combining operational excellence with customer-centricity to support parents and children through every milestone of their journey. Built by a team with a background in investment banking, venture capital, and D2C eCommerce, we have the right experience to nurture and grow brands and develop products that simplify, support, and enrich everyday family experiences.

At Our client, we leave our egos behind, get our hands dirty, and push through obstacles to get things over the finish line. If this sounds like you, you should join us.

About The Role

We are seeking an experienced, highly motivated General Manager to lead our largest product category - a range of Wellness, Lifestyle and Pets brands, generating 8-figure annual revenue across global marketplaces, primarily in the US, UK & EU. The ideal candidate will be an independent leader with a wealth of experience growing brands on Amazon Marketplace and leading a team of experts. You will be responsible for managing all aspects of the category, with full P&L ownership, hiring and leading the team and defining and executing a 12-24 month growth strategy. The candidate should have a proven track record identifying and launching new products on Amazon.

Responsibilities

• Lead a team of exceptional Amazon talent to grow the category from $20m to $30m over the next 4 years.

• Develop and execute a comprehensive brand strategy to drive growth & profitability across 15 unique brands.

• Identify and evaluate new market opportunities, develop market entry strategies, and drive successful market penetration.

• Work closely with the wider Our client team to influence, implement and execute on the brand strategy and achieve business objectives.

• Lead new product development initiatives, from ideation to post-launch, ensuring a robust pipeline of innovation and consistent review of gaps within product ranges.

• Leading and advising on the Amazon PPC strategy, overseeing a 7-figure budget, while also exploring off-Amazon marketing strategies.

• Leading the strategy to drive repeat purchases (through Amazon Subscribe & Save) and drive customer lifetime value KPI's.

• Manage pricing strategy, ensuring optimal positioning for the brand in the marketplace.

• Continual review of brand presence, exploring opportunities for new marketplaces and internal expansions.

• Ownership of a full category P&L and management of reporting structures to influence other departments to optimise the results across the group

• Monitor and analyse market trends, competitor activities, and customer insights to inform decision-making and drive continuous improvement.

• Ensure compliance with all relevant regulations, standards, and company policies.

• Optimise and utilise existing centralised talent and data available within Our client ecosystem to drive the category to next level of growth and profitability.

• Partner with the Sourcing team to improve brand cost of goods sold.
  
  
  

About You

• A minimum of 6 years of working experience within a successful portfolio of products, with a proven track record of success in Amazon

• Demonstrated hands-on experience in Amazon brand management, external marketing, creative, marketplace entry, new product development, and international expansion.

• Strong strategic and commercial thinking, analytical, and problem-solving skills.

• Exceptional leadership and team management abilities, with a track record of developing and nurturing high-performing teams.

• Excellent communication, negotiation, and relationship-building skills.

• Ability to operate independently, manage multiple priorities, and make sound decisions in a fast-paced environment.

• Demonstrated experience reporting on business performance to CEO / founder level

• High financial literacy, proficient in reading P&L statements and making informed decisions on net revenue, profit, and EBITDA.

• Preferred, but not essential is experience in the wellness, lifestyle, pets and supplements categories.
  
  
  

Our Benefits

• Hybrid working

• 25 days holiday

• Public holidays

• Friday afternoons off in August

• Brand discounts

• Pension Plan

• Health Insurance

• Nursery Benefits

• Cycle to Work scheme

• Enchanced parental leave

Solution Architect Healthcare - USA, Remote - $170,000 - $220,000

Solution Architect Healthcare

USA, Remote

$170,000 - $220,000

Job Description

ABOUT US:

Our company is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For 35 years, we have been entrusted with caring for our clients’ customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible - instantaneous, relevant, predictive, and frictionless. As an early pioneer in robotic automation, we added to our core through steady investment and acquiring key capabilities. Our design capabilities marry human insight, design-thinking, and process engineering. To make these designs come to life as envisioned by our designers, we employ the latest in robotic automation, conversational AI techniques with a range of AI-ML enhanced products and cloud-based platforms.

We believe that the best relationships come from trust and value. In addition to delivering exceptionally engineered experiences, we help our clients improve their productivity, reduce costs, enhance customer loyalty, build additional revenues, reduce time-to-market, and efficiently enter new markets. We also stand by our results. Sixty-one percent of our business is outcome based, ensuring our success is clearly tied to our clients’ success. We think that is simple for our clients to understand, and it adds to trust and transparency. Today, over 60 percent of our revenues come from clients with us for more than 11 years. Forty percent of our revenues come from Fortune-50, and 56 percent from Fortune-500 clients.

Though we have a rich history, our sights are anchored deeply in the future. We are optimistic about the benefits industry and society will see as human–machine collaboration continues to enhance what people can do. Our offerings deliver on this whether they are Anywhere, enabling a secure remote work environment or Connect, delivering data-rich, omni-channel services. Our deep product and platform expertise is trained on solving human problems before they emerge, and on how we wrap services around them - hiring, training, performance, security and more - to solve problems for our clients from end to end.

We work with clients across industries, including Banking, Financial Services and Insurance, Healthcare, Retail, Telecommunications, Media & Entertainment, and Technology, as well as Travel, Hospitality and Logistics.

Our digital backbone spans 144 countries around the world, with 61 delivery centers across 19 countries, handling over 43 million transactions a month for approximately  70 clients. We are a team of 38,000 global professionals, operationally effective, culturally meshed, and committed to our clients and to one another.

ROLE OVERVIEW:

The VP Healthcare Data and Analytics supports the healthcare vertical and SVP of Digital Healthcare to develop, lead, and grow healthcare data and analytics engagements and differentiate the vertical’s “smart platforms” through data visualization and predictive analytics additions.

The role, in collaboration with the Chief Data and Analytics Officer, will incorporate our companies analytics priorities and disciplines to deliver quality and successful analytics engagements drawing from healthcare expertise, leadership, and knowledge in analytics strategies.

KEY RESPONSIBILITIES:

·        Advance the data and analytics strategic vision for our healthcare vertical developing and driving data and analytics solutions.

·        Define and size the target payer, provider, and life sciences markets and the type of deals to pursue. For targeted markets, analyze competitor offerings and work with product development teams to design differentiated solutions and help bring to market.

·        Create/identify multi-million dollar opportunities within existing and new clients using the full breadth of services with the Transformation and Innovation Group (TIG) including industry knowledge, digital solutioning, intellectual capital, background in potential problem areas, knowledge of upcoming regulatory and market changes, and our services offerings to create direct revenue and pull-thru engagement opportunities.

·        Drive development of new “Smart(Xxx)” platforms such as SmartRCM and SmartCred enhancing data visualization and differentiation through data and analytics additions to current healthcare platform assets.

·        Integrate value-added and vertically relevant data and analytics propositions into strategic pursuits to increase our differentiation, win percentages and size of deals.

·        Build and maintain a professional relationship with senior and C-level client executives and expand the professional network in client organizations. Provide executive sponsorship in new and existing client accounts, and interface on engagement-level client concerns.

·        Facilitate our differentiators and articulate value proposition. Lead proposal presentations to create a compelling client proposition.

·        Provide data and analytics leadership and assist the Chief Data and Analytics Officer to develop and drive the overall our analytics priorities and disciplines. Attract and recruit talent to build the practice.

QUALIFICATIONS:

·        10-12 years progressive industry leadership experience in roles demonstrating growth, creative and operational excellence

·        Demonstrable success in defining and driving data and analytics solutions delivering concrete business value

·        Demonstrated prior experience in consultancy services or consultative selling role in a leading consulting firm

·        Experience with complex data-driven insight programs that deliver demonstrative business value

·        Experience developing use cases, business cases and technology requirements that have been adapted to data and analytics products to address healthcare business outcomes

·        Strong presence and collaborative teaming characteristics

·        Experience in a leadership role focused on identifying data and analytics opportunities

·        Informed and articulate on key and emerging areas of overall TIG services including design, data & analytics, automation, AI/ML, cloud, and high impact omnichannel technologies in the context of the industry/sector

·        BA required, MBA or master’s degree a plus

CRITICAL COMPETENCIES:

·        Team Leader. Strong interpersonal and team-building skills with the ability to lead supporting teams, from conceptualization to conversion to execution.

·        Assertiveness. Moves quickly and takes a forceful stand without being overly aggressive

·        Quick study. Demonstrates the ability to quickly and proficiently understand and absorb new information.

·        Analytical skills. Able to structure and process qualitative or quantitative data and draw insightful conclusions from it. Identify trends and make suggestions for improvements.

·        Attention to detail. Does not let important details slip through the cracks or derail a project.

·        Communicator. Excellent organizational, written, and oral communication skills with all audiences.

·        Influencer. An ability to influence in a matrixed environment.

·        High energy. Strategic thinker who is self-directed and driven and operates with a sense of urgency.

PERFORMANCE METRICS:

·        Healthcare data and analytics ACV revenue target $2-4M in direct TIG revenue

·        TIG pull-through of 3-5x Direct

·        Billability of 10-20% once fully ramped

·        Lead Generation Pipeline quality coverage ratio

·        Win Rate % improvement

·        Operating plan revenue & EBITDA growth

Solution Architect Healthcare - USA, Remote - $170,000 - $220,000

Solution Architect Healthcare

USA, Remote

$170,000 - $220,000

Job Description

ABOUT US:

Our company is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For 35 years, we have been entrusted with caring for our clients’ customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible - instantaneous, relevant, predictive, and frictionless. As an early pioneer in robotic automation, we added to our core through steady investment and acquiring key capabilities. Our design capabilities marry human insight, design-thinking, and process engineering. To make these designs come to life as envisioned by our designers, we employ the latest in robotic automation, conversational AI techniques with a range of AI-ML enhanced products and cloud-based platforms.

We believe that the best relationships come from trust and value. In addition to delivering exceptionally engineered experiences, we help our clients improve their productivity, reduce costs, enhance customer loyalty, build additional revenues, reduce time-to-market, and efficiently enter new markets. We also stand by our results. Sixty-one percent of our business is outcome based, ensuring our success is clearly tied to our clients’ success. We think that is simple for our clients to understand, and it adds to trust and transparency. Today, over 60 percent of our revenues come from clients with us for more than 11 years. Forty percent of our revenues come from Fortune-50, and 56 percent from Fortune-500 clients.

Though we have a rich history, our sights are anchored deeply in the future. We are optimistic about the benefits industry and society will see as human–machine collaboration continues to enhance what people can do. Our offerings deliver on this whether they are Anywhere, enabling a secure remote work environment or Connect, delivering data-rich, omni-channel services. Our deep product and platform expertise is trained on solving human problems before they emerge, and on how we wrap services around them - hiring, training, performance, security and more - to solve problems for our clients from end to end.

We work with clients across industries, including Banking, Financial Services and Insurance, Healthcare, Retail, Telecommunications, Media & Entertainment, and Technology, as well as Travel, Hospitality and Logistics.

Our digital backbone spans 144 countries around the world, with 61 delivery centers across 19 countries, handling over 43 million transactions a month for approximately  70 clients. We are a team of 38,000 global professionals, operationally effective, culturally meshed, and committed to our clients and to one another.

ROLE OVERVIEW:

The VP Healthcare Data and Analytics supports the healthcare vertical and SVP of Digital Healthcare to develop, lead, and grow healthcare data and analytics engagements and differentiate the vertical’s “smart platforms” through data visualization and predictive analytics additions.

The role, in collaboration with the Chief Data and Analytics Officer, will incorporate our companies analytics priorities and disciplines to deliver quality and successful analytics engagements drawing from healthcare expertise, leadership, and knowledge in analytics strategies.

KEY RESPONSIBILITIES:

·        Advance the data and analytics strategic vision for our healthcare vertical developing and driving data and analytics solutions.

·        Define and size the target payer, provider, and life sciences markets and the type of deals to pursue. For targeted markets, analyze competitor offerings and work with product development teams to design differentiated solutions and help bring to market.

·        Create/identify multi-million dollar opportunities within existing and new clients using the full breadth of services with the Transformation and Innovation Group (TIG) including industry knowledge, digital solutioning, intellectual capital, background in potential problem areas, knowledge of upcoming regulatory and market changes, and our services offerings to create direct revenue and pull-thru engagement opportunities.

·        Drive development of new “Smart(Xxx)” platforms such as SmartRCM and SmartCred enhancing data visualization and differentiation through data and analytics additions to current healthcare platform assets.

·        Integrate value-added and vertically relevant data and analytics propositions into strategic pursuits to increase our differentiation, win percentages and size of deals.

·        Build and maintain a professional relationship with senior and C-level client executives and expand the professional network in client organizations. Provide executive sponsorship in new and existing client accounts, and interface on engagement-level client concerns.

·        Facilitate our  differentiators and articulate value proposition. Lead proposal presentations to create a compelling client proposition.

·        Provide data and analytics leadership and assist the Chief Data and Analytics Officer to develop and drive the overall our analytics priorities and disciplines. Attract and recruit talent to build the practice.

QUALIFICATIONS:

·        10-12 years progressive industry leadership experience in roles demonstrating growth, creative and operational excellence

·        Demonstrable success in defining and driving data and analytics solutions delivering concrete business value

·        Demonstrated prior experience in consultancy services or consultative selling role in a leading consulting firm

·        Experience with complex data-driven insight programs that deliver demonstrative business value

·        Experience developing use cases, business cases and technology requirements that have been adapted to data and analytics products to address healthcare business outcomes

·        Strong presence and collaborative teaming characteristics

·        Experience in a leadership role focused on identifying data and analytics opportunities

·        Informed and articulate on key and emerging areas of overall TIG services including design, data & analytics, automation, AI/ML, cloud, and high impact omnichannel technologies in the context of the industry/sector

·        BA required, MBA or master’s degree a plus

CRITICAL COMPETENCIES:

·        Team Leader. Strong interpersonal and team-building skills with the ability to lead supporting teams, from conceptualization to conversion to execution.

·        Assertiveness. Moves quickly and takes a forceful stand without being overly aggressive

·        Quick study. Demonstrates the ability to quickly and proficiently understand and absorb new information.

·        Analytical skills. Able to structure and process qualitative or quantitative data and draw insightful conclusions from it. Identify trends and make suggestions for improvements.

·        Attention to detail. Does not let important details slip through the cracks or derail a project.

·        Communicator. Excellent organizational, written, and oral communication skills with all audiences.

·        Influencer. An ability to influence in a matrixed environment.

·        High energy. Strategic thinker who is self-directed and driven and operates with a sense of urgency.

PERFORMANCE METRICS:

·        Healthcare data and analytics ACV revenue target $2-4M in direct TIG revenue

·        TIG pull-through of 3-5x Direct

·        Billability of 10-20% once fully ramped

·        Lead Generation Pipeline quality coverage ratio

·        Win Rate % improvement

·        Operating plan revenue & EBITDA growth