Director of Case Management – RN Leadership Role | Hickory, NC

Title: Director of Case Management
Level: Senior
Reports To: CFO
Vacancies: 1
Location: Hickory, NC (On-site)
Travel Required: No
Visa Support: Not available

Compensation

• Salary Range: $111,300 - $150,238

• Signing Bonus: No

• Relocation Package: None

Must-Have Qualifications:

1. Associate’s Degree in Nursing

2. Current RN license to practice in North Carolina

3. Strong critical thinking, decisive judgment, and ability to work independently in high-pressure situations

Nice-to-Have Qualifications:

1. Bachelor’s Degree in Nursing or Master’s Degree in a related field

2. Minimum of 3 years of management experience

Job Summary:

The Director of Case Management oversees case management operations, including clinical resource management, discharge planning, patient advocacy, social work, and medical necessity reviews. This role ensures alignment with utilization review plans, resource optimization, and adherence to patient length-of-stay guidelines.

Key Responsibilities:

• Develops and implements departmental goals and standards in alignment with organizational objectives.

• Manages and evaluates patient care delivery, information systems, and service levels.

• Oversees staffing, hiring, performance evaluations, and ongoing education initiatives.

• Manages departmental budgets, ensuring compliance with financial guidelines.

• Leads internal and external audits and regulatory reporting processes.

• Fosters a professional growth environment and integrates evidence-based practices into clinical protocols.

• Directs performance improvement initiatives, including length-of-stay optimization and reporting.

Required Skills:

• Strong leadership and team management abilities.

• Expertise in case management, utilization review, and discharge planning.

• Budgeting and financial oversight experience.

• Ability to drive operational efficiency and regulatory compliance.