Salesforce Business Analyst
Muskego, Wisconsin, United States
$68,000 to $84,000
Primary Duties:
Ability to work with the appropriate business units to translate business requirements into technical specifications for Salesforce
Contribute new workflows, and ideas
Identify risks that threaten project success and recommend workarounds
Ensure systems runs smoothly by testing and documenting improvements
Develop and test technology solutions
Coordinate testing of new developments and collect approvals and feedback
Assist in managing the support queue for required system changes
Promote business adoption of system capabilities and features
Work on projects related to improving the user experience
Remain current with Salesforce enhancements and industry trends
Key Responsibilities:
Ability to work effectively with various departments
Ability to respond to project deadlines
Creativity and ability to think critically about current processes
Effectively communicate through good oral and written skills
Solicits input from others
Adhere to company policies
Other duties as assigned
Job Specifications:
Highly motivated with the ability to work independently and in a collaborative environment
Capable of declarative development within sandboxes in Salesforce
High degree of solving complex problems
Job Relationships:
Reports to Lead Salesforce Business Analyst
Works and coordinates activities with IT and the appropriate business units
Requirements:
Bachelor’s Degree in business or a related field or related experience
Minimum one year of experience with Salesforce or three years of CRM experience
Experience with systems analysis and declarative development
Why we're a great company
Our company is a global provider of high-performance, design-forward architectural products for commercial buildings. Our product categories include door + wall protection, washrooms, expansion joint systems, privacy, elevator Interiors, architectural signage, and commercial window treatments.
We give our best, because you give yours. We're not in the Top Workplaces Hall of Fame by accident, we've earned it by putting our employees first. We don't make corporate checklists about ways to please our employees, we just do it, because that's who we are.
Benefits:
Hybrid position
Health insurance
Dental insurance
401(k) with 25% company match
Flexible spending account
Tuition reimbursement
Generous paid time off
Employee assistance program
Vision insurance
Employee discount
Life insurance
Referral program