Senior Data Analyst People Analytics - USA, Boston MA - $85,000.00 - $100,000.00

Senior Data Analyst People Analytics

USA, Boston MA

$85,000.00 - $100,000.00

Job Description

The Senior Data Analyst, People Analytics role is a newly added position focused on mining, understanding and leveraging all people related data to provide workforce dashboards, narratives and insights.  The focus and impact will span a wide range of people and organizational areas including all human resources functionality (e.g., talent acquisition, compensation, benefits, labor and employee relations, DEI, workforce development, occupational health).  This role will also focus on enabling our organizational leaders to make better data-driven decisions.

ESSENTIAL RESPONSIBILITIES / DUTIES:

The incumbent will use strong business acumen and data analytics to deliver solutions, communicate insights and advise leaders through data interpretation.  Additional responsibilities will include ensuring data integrity and implementing solutions in partnership with other team members.

Beyond a strong background in data analytics, the best candidate will have the ability to create understandable narratives for a range of audiences including senior leaders.  We are looking for someone with an insatiable drive to design and build solutions and who enjoys finding answers to complex questions, balanced with strong communication and consultation skills. This role will require:

·        Developing queries to extract data from multiple sources, analyze and provide clear insights with recommendations that will have positive impact on business decisions

·        Providing requestors with strategic and tactical reporting and analysis that will allow them to make informed decisions

·        Using data to tell a compelling story that provides business leaders with insight

·        Conducting research using a broad range of tools and resources to extract insights in creating clear actionable recommendations

·        Embracing opportunities to partner cross-functionally within and outside of HR including  members in Finance, IT, Strategy, and other key stakeholders across the enterprise

·        Must adhere to all of BMC’s RESPECT behavioral standards.

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job.  The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS

EDUCATION:

A bachelor’s degree in a quantitative field (e.g. Economics, Statistics, Mathematics, Data Science or computer science); a quantitative Master’s degree is a plus.

EXPERIENCE:

·        Minimum of 5 years in a previous data analytics or data science role

·        Project leadership experience

KNOWLEDGE AND SKILLS:

·        Demonstrated experience applying statistical concepts such as regression modeling, causal inference/quasi-experimental methods, data transformation etc.

·        Superior detail orientation, critical thinking, organization and analytical skills

·        Strong skills in managing multiple competing projects simultaneously

·        Must have strong presentation skills using PowerPoint, Google Docs, or similar major presentation package

Senior Functional Analyst SAP - USA, Richardson TX and Hickory NC - $108,000.00 - $140,000.00

Senior Functional Analyst SAP

USA, Richardson TX and Hickory NC

$108,000.00 - $140,000.00

Job Description

How You'll Help Us Connect The World

·        Understands Supply chain Procurement, Planning, Quality, and Manufacturing business processes

·        Translates detailed business requirements into functional design specifications including documentation and process flows.

·        Design SAP and Ariba capabilities for identified gaps in functionality and business process. Participate in design reviews and business model matching sessions.

·        Configure SAP S4HANA, Ariba, Planning, Quality, and SCM modules to support business process requirements.

·        Resolve systems issues resulting from user error, incomplete system setup, or systems bugs.

·        Perform and support Data migrations, Interfaces setup, and Analytics in SCM

·        Collaborate with other IT and functional area personnel on routine and major system upgrades activity.

·        Train user personnel in the conversion and implementation of the system.

·        Ensures programming and technical team deliverables meet design specifications.

·        Communicate, promote, and supports creative thinking among business and technical groups and stay abreast of industry trends in the business and technology.

·        Lead roles in Projects and Initiatives

·        Manage user acceptance testing and approval of configuration and development with the business partners for signoff

·        Develop test plans and protocols for evaluation of system performance.

·        Adhere to Solution Development Methodology practices

Required Qualifications for Consideration

·        A completed bachelor’s degree required, Business, Engineering or Information systems

·        6+ years of experience as an Analyst with a focus on Procurement with a good understanding of Planning, Quality, Manufacturing, Repairs, Data Management, etc.

·        3+ years of hands-on experience working with SAP and Ariba, preferable experience in S4 HANA, Ariba, and Fiori Apps.

You Will Excite Us If You Have

·        3 plus End-to-end life cycle project delivery experience

·        In-depth technical knowledge across Procure to pay work-stream.

·        Configuration experience across SAP-MM/SCM functions and Ariba including Purchase Requisitions, Purchase Orders, STO’s, Invoices Pricing Conditions, Output Conditions, and other Procurement related objects.

·        Data integration experience with non-SAP to SAP and SAP to SAP conversion projects

·        Knowledgeable and experienced in project management standards

·        Experienced with defining business processes and models and aligning them with cost-effective operational and strategic technologies

·        Capacity to work with multiple Internal customer requirements from all business groups and resolve appropriate solutions.

·        Requires a high level of organizational and analytical skills and the ability to think creatively and objectively.

·        Able to simultaneously handle many diverse initiatives relying heavily on own initiative.

·        Interpersonal skills are sufficient for frequent interaction with internal customers, third-party solution providers, and implementation partners under conditions that will reach high levels of intensity.

·        Ability to communicate substantially with all levels of personnel in the organization.

·        Able to optimally present information in one-on-one, small and large group situations to all levels of the organization

·        Superb communication and problem-solving skills.

·        Able to work well in a collaborative team environment

·        Travel as needed

Staff Technical Support Engineer - Spain, Remote - €43,600.00 - €65,000.00

Staff Technical Support Engineer

Spain, Remote

€43,600.00 - €65,000.00

Job Description

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do.

Our Staff Technical Support Engineer works in a high visibility and fast-paced environment supporting premium enterprise customers of our Ruckus Wireless products. This important role responds to escalated cases and works on complex problems where analysis of situations requires in-depth troubleshooting. With your problem solving skills you'll assist customers resolve issues while consistently providing a great customer experience!

We're looking for someone to join our TAC team who:

·        Is customer focused, results driven, proactive, hardworking, and a team-player

·        Has excellent problem solving and decision-making skills

·        Communicates clearly and effectively with clients and peers

How You'll Help Us Connect the World

·        Be the first point of escalated contact for the customer and/or Technical Assistance Center (TAC) Technical Support Engineers. Manage customer expectation and ensure customer is receiving the highest quality of service.

·        Provide a timely handoff of critical issues in cases that require technical investigation by the LTE Team

·        Work closely with System Engineering teams internally on larger networks and more complex issues. Identify and reproduce customer technical problems in a test lab environment

·        Work on day-day tickets, follow-up with clients, provide feedback and see problems through to resolution, ensuring proper case documentation and closure

·        Generate clear and concise documentation in the form of case notes, technical tips and white papers Document customer issues for future reference and build knowledge base of the solutions given to the customer

·        Suggest improvements on product quality or features and be proactive in product development

·        Participate in forums and Tektalk exchanges

Required Qualifications for Consideration

·        B.Sc. or B.E degree in Computer Science, a related field, or equivalent work experience.

·        6+ years of customer support experience in IP networks, WiFi or related.

·        Wireless networking experience is mandatory.

·        Experience working in a TAC as level 2 engineer

·        CWNA or CCNA Certification

You Will Excite Us If You Have

·        CWNP or equivalent

Why us

Our Company is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables ground-breaking discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.

Ruckus Networks builds and delivers purpose-driven networks that perform in the demanding environments of the industries we serve. Together with our network of trusted go-to-market partners, we empower our customers to deliver exceptional experiences to the guests, students, residents, citizens and employees who count on them. www.ruckusnetworks.com

If you want to grow your career alongside forward-thinking, hard-working, and caring people who strive to create what's next…..come connect to your future at our companyip.

Our Company is an Equal Opportunity Employer (EEO), including people with disabilities and veterans.