CM Implementation

APS Senior Consultant TS/SCI Clearance Required with Full Scope Poly - USA, Fairfax VA - $110,200 - $148,800

APS Senior Consultant TS/SCI Clearance Required with Full Scope Poly

USA, Fairfax VA

$110,200 - $148,800

 

Job Description

Must be a United States citizen holding Top Secret Clearance with full scope polygraph. This is an onsite role so candidate must be located in or within a commutable distance to Fairfax, VA area. 

PLEASE NOTE: While we do not provide relocation assistance, you can apply from another location as long as are able to move to the Fairfax area within 2 weeks of the role being offered to you. Applicants must already be located within the United States and this role is not eligible for sponsorship. This is not a union/represented role.

Overall responsibility of developing testing strategy and plans with our client, cross-service teams and third-party partners. Requires a deep understanding and extensive experience with our company architecture, design, implementation and testing in support of architecture designs to be consumed for global deployments. It's a constantly evolving field, and the job requires someone who can stay on top of the latest trends and technologies.

 

•   Experience working with our companies CM implementation and service-related work

•   Experience working in the support field and direct customer interactions

•   Strong technical knowledge and experience with companies’ product portfolio

•   Technical working knowledge and experience with Communication Manager, Session and System Manager

•   Technical working knowledge and experience with Session Initiation Protocol

•   Knowledge and experience with our companies’ Contact Center portfolio



SKILLS & COMPETENCIES:

•   Strong personal computer and business solution software skills in application administration, design and architecture

•   Strong analytical and problem-solving skills for design, coordination and testing of applications

•   Leadership skills to guide and mentor the work of less experienced personal

•   Good communication skills to communicate with customers, support personnel, and management

•   Ability to work in a team environment

•   High tolerance for stressful situations

 

EDUCATION/QUALIFICATION:

•   Bachelor’s degree or equivalent years of experience.

•   Professional certification/s required

•   Must also have at least 5 years of professional experience in the related field