Technical Service Specialist
Brampton, CAN
CAN$90,000 - CAN$110,000
Job Description
We provide energy solutions so communities can thrive, and businesses can grow. We bring power, heat, and cooling to customers and communities wherever they need it.
We are immediately hiring a Technical Service Specialist in our Service Center in Brampton, ON - a role that will help us to power progress for our customers.
Why Us? Here are some of the perks and rewards.
· Full-time with potential for overtime, travel and/or weekends
· Annual bonus program
· Personal use vehicle
· No cost medical plan option available
· Robust technical training programs, in person and virtual, on diesel, gas, compressed air, electrical, controls, oil free air compressors, HVAC, microgrid & storage and more
· Career growth opportunities and tuition reimbursement available, safety-focused culture working on brand new technology
What you’ll do:
· You’ll be based out of our Toronto/Brampton, ON service center and can expect to work in the field with local travel daily in your company vehicle
· Responsible for Customer Service delivery standards compliance and audits. Accountable for reviewing the fleet service, maintenance practices and equipment service history within the region to ensure compliance with Standards
· Responsible for Fleet Reliability including monitoring and directing retrofits, service, repair, and standards which drive and impact fleet reliability
· Collaboration with the Service Center Managers, ensure that the technical abilities of the technicians are appropriate, both through training and hiring the right people
· Responsible for regular technician assessments and recommendations on technician skill levels to support IDP completion, in close collaboration with the Service Center Managers
· Perform preventive maintenance and repairs of power generators, diesel engines, electrical distribution equipment, Troubleshoot equipment failures at the shop and on customer locations, and handle the repairs
We’re experts, which means you’ll have the following skills and experience:
· High level of Technical Expertise (Mastery)
· Electrician with CSA knowledge and experience is preferred
· Power / Generator / Diesel knowledge
· Rental industry
· An engineer / engineering background
· 10+ years of experience working on power generators and/or commercial HVAC equipment, performing inspections, maintenance, and repairs
· Experience with calculating nominal and effective tonnage and/or kW requirements, along with reading and knowing schematics
· Successful experience in training & development of personnel (Coaching/Mentoring)
· Valid driver’s license
· Ability to move or lift objects, typically less than 50 lbs.