Senior Systems Analyst | Hybrid Role | Boyertown, PA | $91K - $120K Salary

Job Title: Senior Systems Analyst

Location: Boyertown, PA - Hybrid Role

Compensation:

  • Base Salary: $91,000 – $120,000 (USD)

  • Relocation Assistance: Limited assistance

  • Visa Sponsorship: Not supported

  • Bonus Eligibility: None

  • Overtime Eligibility: No

Position Type:

Full-time | Mid-Senior Level
Industry: Packaging and Containers
Job Function: Information Technology
Experience Required: 5+ years in a systems analyst role

Job Summary:

The Senior Systems Analyst will lead the expansion and improvement of standard processes within the ERP system, including IQMS (now DELMIAworks), and related applications. The role will focus on scaling business operations, addressing new business requirements, and improving existing practices across various business functions such as manufacturing, planning, purchasing, finance, and reporting.

Core Responsibilities:

Systems Setup & Configuration:

  • Perform system setups and configurations to support business operations and enhance efficiency

  • Design and develop Crystal Reports to meet business needs

  • Generate and analyze reports for actionable insights to stakeholders

ERP System Implementation & Support:

  • Implement and support IQMS and related applications

  • Collaborate with cross-functional teams to understand requirements and deliver ERP solutions

  • Troubleshoot and resolve system issues in a timely manner

  • Ensure data integrity and security across systems

Project Management & Development:

  • Lead development and implementation of ERP modules, coordinating with business leaders across multiple departments

  • Ensure delivery of key business systems projects within scope, schedule, and budget

  • Gather, analyze, and document functional and technical requirements for new projects and system enhancements

  • Create and manage system-testing activities for ERP updates

Training & Documentation:

  • Conduct training activities for technical and non-technical users on ERP solutions

  • Document system configurations and test protocols for quality compliance validation

  • Develop and manage standards for the use of ERP within the business

Collaboration & Process Improvement:

  • Work with business stakeholders to leverage ERP capabilities for operational efficiencies and accurate reporting

  • Coordinate with the IT Infrastructure team and vendors to ensure ERP system reliability in a 24x7 manufacturing environment

  • Evaluate and implement related ERP systems, such as Business Intelligence tools

Required Skills & Qualifications:

  • Bachelor’s degree in Information Technology, Computer Science, or a related field

  • 3+ years of experience with IQMS and Crystal Reports

  • Strong understanding of ERP system setups and configurations

  • Proficient in designing and developing Crystal Reports

  • Excellent problem-solving and analytical skills

  • Ability to work both independently and in a team environment

  • SQL proficiency required

  • Travel: Willingness to travel up to 25% for project implementation and support

Preferred Qualifications:

  • Previous experience in the manufacturing industry, especially in plastics manufacturing

  • Experience with other ERP systems and reporting tools

  • Experience in multi-ERP environments

  • IT integration experience with acquired companies

  • Experience in implementing quality management systems

Physical Demands:

  • Regularly required to sit, stand, bend, reach, and move about the facility

  • Some light lifting may be required