Global HR Service Delivery Manager x3
📍 Location: Remote (Candidate must be based in Illinois, Texas or California)
💰 Pay Rate: $55 - $70 per hour
📅 Contract Length: 10 month (Employed W2)
🌍 Industry: Logistics & Supply Chain
📦 Employment Type: Contingent / Contract
About the Role
We are seeking a Global HR Service Delivery Manager to lead and optimize HR operations, service delivery, and employee experience on a global scale. In this role, you will drive strategic HR initiatives, manage HR service channels, and ensure seamless end-to-end HR process execution.
This position is ideal for a HR technology and service delivery expert with experience in VNDLY configuration and contingent workforce programs. You’ll work cross-functionally to enhance HR processes, increase efficiency, and support a best-in-class employee experience.
Key Responsibilities
✅ Enhancing Employee Experience – Advocate for employees by ensuring smooth HR service delivery, addressing escalations, and implementing improvements based on feedback.
✅ Optimizing HR Operations – Oversee HR service delivery channels (web, chat, phone, mobile) and identify opportunities to enhance efficiency and effectiveness.
✅ Driving Collaboration – Partner with HR, Business Units, and Global Business Services (GBS) to align expectations and resolve process inefficiencies.
✅ Ensuring Compliance & Performance – Monitor HR operations for compliance, define process improvement strategies, and analyze performance metrics.
✅ Cross-Functional Leadership – Work across departments to resolve service issues, improve workforce processes, and implement action plans.
✅ Technical Expertise – Leverage HR SaaS platforms like Workday and VNDLY, ensuring seamless configuration and process alignment.
What You Bring
✔ 12+ years of experience in HR service delivery, contingent workforce programs, or a related field.
✔ Bachelor’s degree in Human Resources, Business, or a related discipline.
✔ Expertise in HR SaaS solutions, such as Workday and VNDLY (hands-on experience with VNDLY configuration required).
✔ Strong understanding of contingent workforce management and compliance.
✔ Advanced proficiency in Microsoft Excel for data analysis and reporting.
✔ Proven ability to analyze HR processes, optimize workflows, and improve service delivery strategies.
✔ Strong communication and collaboration skills to work across cross-functional teams and leadership levels.
Why Join Us?
🔹 Make an Impact – Play a pivotal role in transforming HR operations on a global scale.
🔹 Work Remotely – Enjoy the flexibility of working remotely (Illinois-based candidates only).
🔹 Competitive Pay – Earn $55 per hour in a high-impact HR leadership role.
🔹 Collaborate with Top Talent – Work alongside HR professionals and technical experts to create innovative solutions.
🎯 Ready to lead global HR service excellence? Apply now and help shape the future of HR operations!