Quality Manager
Location: Salisbury, Maryland, United States
Office Space Available at Location Listed
About the Job:
As the Quality Manager, you’ll develop, implement, and coordinate quality assurance programs to ensure that customers’ needs are met or exceeded. Ensures that quality systems are both followed and effective. Provides technical support for other groups and offers customer support at various levels.
What You'll Be Doing:
Provide expectations, accountability, and direction to direct reports, ensuring all quality personnel are trained and consistently execute policies, procedures, and work instructions.
Design and implement a process control plan to ensure customer satisfaction and minimize the total cost of quality.
Lead the policy deployment process within the quality assurance function.
Own, manage, and provide oversight to the quality management system.
Manage customer relationships, addressing needs, concerns, dissatisfactions, audits, inspections, etc.
Be a productive member of the market and management teams of the business.
Support an operating culture that promotes involvement, communication, expectations, and accountability.
Lead problem-solving teams and kaizen events to improve operating performance.
Act as AS9100 and NADCAP Management Representative.
Champion health and safety initiatives within the quality functions to ensure employee safety.
Manage NDT certification program to ensure compliance to ASNT-TC-1A standards.
Understand, apply, and advocate all Company Environmental and Safety policies, procedures, and standards.
This is a hands-on position requiring active participation in various activities such as equipment calibration, internal audits, document preparation, and management, training, sample shipments, problem-solving, staffing, procurement.
Understand, apply, and advocate all Company Quality Standards.
Attend all prerequisite training as required by management.
Have the authority to stop the process to correct quality, safety, or environmental problems, promptly notifying supervisory personnel when processes are noncompliant.
What You'll Need:
Bachelor’s degree in engineering, Materials Science, or comparable technical degree.
Metallurgical background strongly preferred. Previous experience with stainless steel or other steel alloys.
5+ years of manufacturing experience.
Experience in lean manufacturing and/or six sigma techniques required.
Good understanding of problem-solving techniques.
Knowledge of modern quality techniques and systems.
Working knowledge of AS9100 and NADCAP.
Maintains knowledge of equipment and manufacturing technology changes.
What We Offer You:
Benefits effective 30 days from the date of hire.
Medical, Dental, and Vision, HSA, FSA.
401k Matching, Life Insurance, STD/LTD.
100% covered tuition reimbursement (including books & reasonable expenses).
Wellness Program / Lifestyle Rewards / Employee Assistance Program (EAP).
Paid Time Off & Holidays.
Career Arching: Plymouth allows for a great depth & breadth of knowledge, wearing many hats, and exposure to several opportunities.
Competencies/Desired Characteristics:
Analytical skills.
Resourcefulness/Initiative.
Organization/Planning.
Independence.
Customer Focus.
Problem Solving.
Written & verbal communication.